After receiving a tour with the Admissions department we fell in love. All of the management team is very professional and seems to care about their patients. Upon admissions, our family member was asked about their first night there. So far so good. We love this place.
Great improvements in care over last few months! I am happy that they have made excellent changes in staff. Much more emphasis on patient satisfaction.
Great atmosphere and the employees & Dr. Are wonderful I highly recommend this facility because of its environment the staff is hilarious and they make you feel right at home. Mr Denson.
My aunt was there and going for rehab and she was not given her Medications on time. She needed assistance and was left in the restroom for hours! Nurses there have attitudes. They kept her there for hours in a soiled bed. What kind of service is this!! You are suppose to assist and rehabilitate!! Not cause suffering!! These patients have already been through so much and to NOT get the care they need is unacceptable!! You don't deserve a star at all!! I hope this helps someone else out and don't take your loved ones here!
I was injured at work and I was referred to Dr. Rogers at Central Rehab. I was amazed on how friendly and helpful the staff was with assisting with all my paperwork. Dr Rogers was very knowledgeable in explaining the pain that i was experiencing regarding my injury. I would recommend this facility for work injuries personal injuries.
Nightmare, my mother who has dementia fell out of bed and broke her shoulder the first night she was here. All they do is bring tray in and it sits there all day. We have to ask them to change her and give her pain medication. Never take vitals and never see a doctor.
Today is September 3, 2016.....The board in the room says August 2, 2016. My mother asked for help to go to the restroom as they requested, but the person responsible for helping her had a bad attitude about helping her. She just got her, but I don't think she will be staying. Horrible first impression.
Minus 0 would be my rating if possible. This is one of the most unprofessional, uncaring, inconsiderate, poorly stocked, arrogant, insincere, and money hungry facilities you can imagine. There are a few caring people sprinkled within the walls; but that is not the norm. PLEASE do not send anyone you care about here.
This is the worst place I've seen. I have worked in government facilities before, but none like this. My husband was sent there for rehab on Wednesday night and it has been a night mare ever since. The staff all around are awful. The Nurse gave my husband's room mate the insulin that we bought from home, not checking which patient is suppose to get it.. Unbelievable! I want to call the State. The call lights are not answered in a timely fashion, if answered at all. I don't know what will become of this place. It should be closed. This place doesn't deserve a rating. Can't even reach anyone in the office.
Absolutely best methadone clinic I've ever been to. It's a 30 minute drive from my home and it's not in the best part of town, but it's well worth it. I tried a clinic in McKinney and Plano which were much closer to me but they were so unwelcoming, had a 3 week waiting list, was very judgemental and just made u feel bad for being an addict, as well as made u wait for at least 30 minutes in a waiting room with other addicts who arent very serious about getting help. At LSC, u are greeted with open arms, they're so kind and helpful and they uunderstand addiction is a disease and treat u as such, instead of as a criminal. Everyone is always very nice and open and willing to talk if u ever need. If ever there's a line, which is very rare, the wait is always very short, 5-10 min TOPS. They're so understanding that u have jobs and responsibilities and have to take time out of every day to drive out there to dose so they always help to get u in and out the door as quick as possible to get uon ur way. My counselor Jim is great, the nurse is great, the doctor is great, the owner, Keisha, is so wonderful. She's always there and is so involved in all of her patient's progress and treatment. The first day I walked in I was in so much pain, physically and emotionally, and ready to do anything to stop feeling the way I was, I opened the door and immediately started sobbing uncontrollably and she hugged me, grabbed me some tissues, and assured me I was in the right place, and she and everyone there was gonna do everything in their power to help and support me in my recovery. Wonderful, wonderful, wonderful program, so worth the drive. So happy I found them. Privately owned clinics are so much better than corporate/govt. funded clinics that treat u like a number. They truly make a difference in helping u to recover.