This a very unprofessional Business especially Columbus station the drivers walk off the bus an left people on no one has told us anything people get to do whatever they want at the station it's unsafe they need to fire everyone working there
Shipped from the Dallas location to LA. It was both inexpensive and hassle free! Shante, took very good care of us! She made suggestions and helped us with the process. The boxes with delivered to the door at the LA location just as promised. THANKS SHANTE!!!!!!
Bad service. My first ever greyhound ticket was for 420 pm at the mckinney stop back to belton tx but arrived close to 9 hours later. I wasnt going to wait hours at a valero in the dark. I actually waited til 730 but still not even arrived. It was a 15.30 hour trip for such a little amount of di…
14. US Coachways
14785 Preston RdDallas, TX 75254
From Business: US Coachways offers an extensive selection of vehicles such as 24 passenger charter buses, 49 passenger charter buses, 56 passenger charter buses, party buses. We also offer exotic limousine buses and limo's, with room for groups of 14 to 40 passengers.
1401 Pacific AveDallas, TX 75202
From Business: Dallas Area Rapid Transit (DART) a regional transit agency authorized pursuant to Chapter 452 of the Texas Transportation Code was created by voters and funded with a one-cent local sales tax on August 13, 1983. The service area consists of 13 member cities: Addison, Carrollton, Cockrell Hill, Dallas, Farmers Branch, Garla…
Bus arrival time 11 pm got to station at 12:30 am departure time was 1:00 am everyone had to move belongings from one bus to another waited a total of 2 hrs buses are very old had T.Vs none worked or they just didn't turn them on not sure would of given two star but the extra star is because in …
20. Greyhound Lines
205 S Lamar StDallas, TX 75202
From Business: Operational for more than 90 years, Greyhound PackageXpress offers shipping services. It provides same-day and door-to-door delivery solutions to several primary and secondary markets throughout the United States. The company offers online ordering and tracking services. Greyhound PackageXpress has partnerships with Larson…
Well greyhound is not exactly known for on time services but today the station crew in Dallas stood out I missed my connection by 10 minutes so greyhound paid a cab $32.00 to get me to the next stop so I could catch up to my missed bus and continue my trip a big THANK YOU to the two ladies that…
535 E Jefferson BlvdDallas, TX 75203
From Business: Autobuses Zima Real con oficinas en Dallas Texas, Houston Texas San Antonio Texas, Waco Texas, San Marcos Texas, Austin Texas, Salidas diarias a Mexico sin Transbordo, Viaje Comodo y seguro a las principales ciudades de Mexico, Matehuala, San Luis Potosi , Rio Verde, Celaya. Autobuses Zima Real
Es el peor servicio que puedes usar,me llebaron a Dallas enbes de Fort Worth. yo compre mi ticket para fort worth,mas no les importo el chofer dijo que no sabia nada. Manejan fumando y texteando. Un solo chofer manejando por mas de 12 hrs.
I am rating this company as a 1 star only because there is no option available for a Zero rating.My brother was booking a trip from Orlando to Boca Raton. The charge should have been $62.00 including the $2.50 charge. I volunteered to pay for the ticket with my credit card. I saw no information online about an $18.00 surcharge if I used my card instead of his. This is highway robbery and as far as I am concerned fraud.
This is the worst bus service, greyhound don't give a dam because the people are limit to bus service because if there was another bus service going to Wichita Falls I would take it but that is ok I will drive. I am going to contact our congressmen and who ever I need we need to do something about this because you people are up there collecting a check for not do a damm and as far as customer service that is a joke and Gracie someone needs to cut her ass off. All of my 61 years of living riding greyhound that more money this company makes the worst the service. I hope ya'll are all happy and if they let anyone else read this please contact your representative and let them be aware of this we as customers have been dealing with this s!!t to long. I am right here at the capital, I am going to see what I can do.
Worse service ever, they lost my baggage and I kept going to the station, the only thing they said was file a claim I filed the stupid claim and went back to ask the status, then they say I have to call the bus stations, I called and the lady said she would put my luggage information on a system where everyone would know my luggage is missing, called corporate first agent was rude told me there's nothing in the system, and then transferred me to a station that didn't have any idea what was going on I called again the next day had to repeat myself and the woman I talked to was even rude refused to transfer me to someone else and gave me the same excuse the agent before gave me about there only being one supervisor for the day which I think is very stupid and they all use that same excuse, she placed me on hold and refused to transfer me to someone else
There is no way I would use this bus system. My daughter is a soldier traveling from Killeen to Tyler. She is 18 in high school btw. The bust left early in Dallas to Tyler leaving her stranded in Dallas in a bad area at 7pm. They told her she would have to pay 20 more dollars to take the next bus at 8 in the morning the following day. Meanwhile we video chat to see nothing but bodies on the floor uh... Drugged out...They were rude and when we contacted the customer service department they played dumb. She suggested I pick her up being I'm roughly two hours away. So ..........DO NOT USE GRAYHOUND BUS! IT WILL BE YOUR WORSE NIGHTMARE. THEY STEAL FROM OUR MILITARY.
I was,sold a fraudulent ticket in cheyenne on 1/27/17 @-8 PMI requested a ticket to salt lake city.I paid $136 in cash. When I returned to my hotel, the ticket was to Denver.At Denver there was a 7 hour wait for the bus to salt lAke which went back through Cheyenne. This is either a sick joke or incompetence. It is a crime.
I live in reno nv. last week i drove to our greyhound depot. To my horror a black man had set up housekeeping by the front door. As i walked in i found that all the foods for passengers were gone. so i went up to a very unfriendly foreign man who had a very hard time answering any questions about my upcoming trip. NOT helpful at all. he did give me a number to call. so i went to the far side to make my call, where i found another black man sleeping on the floor. I could not wait to leave!! i must go back in feb. for my trip, but i do not feel i will be safe there. How can a company put people in danger just waiting for a bus out of town??? Why would they allow homeless people live inside the depot?? not to mention the place is filthy. I'm getting my car fixed so I do not EVER have to go back there after my trip. OUTRAGEOUS!!!
HORRIBLE EXPERIENCE!!! YOU NEED TO TRAIN YOUR EMPLOYEES ABOUT CUSTOMER SERVICE BECAUSE THEY DO NOT HAVE ANY IDEA ABOUT IT AT ALL.AND YOU NEED TO MECHANICALLY INSPECT YOU BUSES BEFORE EACH TRIP,MY SISTER HAD TO CHANGE BUSES 3 TIMES BECAUSE YOUR BUSES BROKE DOWN AND THE LAST BUS THAT SHE TOOK DID NOT HAVE USB CHARGER STATION FOR PHONES , AND WE DID NOT ANYTHING ABOUT HER AWHILE SHE WAS TRAVELING WITH YOUR COMPANY.ARE YOU GOING TO DO SOMETHING TO COMPENSATE THIS INCONVENIENT ARE THE RULES APPLIED TO YOU AS WELL? BECAUSE FOR WHAT I SAW YOU WERE CHECKING EVERY SINGLE THING THAT THE CUSTOMERS WAS BRINGING ON THE BUS (WEIGHT, SIZES ,AND QUANTITY, CUSTOMERS ARRIVING LATE YOU CHARGE 50% MORE OF THE TICKET, THAT IS BS!!.WHAT YOU DO WHEN THE BUS ARRIVE LATE ARE YOU PAYING BACK 50% OF THE TICKET??.I WILL SEND A LETTER TO THE GENERAL MANAGER OF TURIMEX.
What a joke. I was told that someone from customer relation would be giving me a call within 48 hours that was 5 days ago. I left several messages with a lady named Shirley Jones and she still had not gotten back with me. If our banks and insurance companies and restaurants. can be investigated why won't they investigate this bus line. They need to be shut down for as bad as they are they to us off and are terrible drivers the one star is because I had to put something in. Not even a one star.
Why on earth would you sell out a bus? I met the bus with my pre-purchased ticket in hand in the middle of the night and they turned me away because there was not enough room. I was told that *maybe* I would be able to get on the bus the next morning, but I was staying an hour away from where I had to catch the bus, so a shady maybe didn't cut it. The bus driver assured me I would be able to get a voucher if they couldn't find me a seat the next day. Then he turned me away.Four months later, I am still fighting with Greyhound, trying to get a measly voucher from them. They have made me jump through hoops, wait in lines, and make my way through the WORST customer service I have EVER experienced. Don't ever travel with Greyhound if you respect yourself and your sanity.