If you're looking for assistance with rent or utilities don't go here. They lie not only to people who need help but they have lied to utility companies and landlords. There are several complaints about them asking people to sign contracts requiring them to pay their back rent and fees and when they do they are interrogated about where they got the money and then they deny them help for doing exactly what they said they would. The directors are rude and they discriminate against you if you're not a Christian. I also heard there are suspicions the exec director and her partner are stealing from the tills. It makes sense because they're getting money from several churches and they never seem to have any money even though they don't help anyone. Go to the Cathedral of Hope or any other organization and DON'T donate to them.
I can never get thru to anyone this is so frustrating.
This organization is one of the best at giving assistance for people who are down on their luck, that I have seen in the Dallas area. The staff will assist you with all sincerity.