Wish i would have seen these reviews before ordering through them....I ordered a engine through them for a customer. paid $1100 and its been 2 weeks now, still no engine. Called numerous times and no one will pick up. won't return my calls on how or where my engine is...my customer is not happy at the moment.
Thieves, Chris will end up in jail. Just as bad as his dad. They have a case pending trial but they must have a really good lawyer.
I'm another salvage yard owner and ordered a transmission from these guys and it was the worst buying experience i have ever had from another yard. It took them a week and a half to ship it, nothing but problems getting it to me. I paid $1500 for the transmission, put it in, and no 3rd gear. I called up for a return and they were extremely rude, I told them we put a camera in it to see what the issue was and found 3rd gear no good and a part welded inside, we used a camera to look into it. He said since we looked into what the issue is no warranty and we own it now and they wont refund even if we pay to ship it back. I said if they wont refund me i will do a charge back and he said he gets charge backs all the time and he knows how to win them. Very shady business and horrible experience, and now i'm out $1500 and time and labor. If they get charge backs all of the time, thats a big red flag. I couldn't imagine treating one of my customers the way they treated me. Stay away from these guys.
Everything was great except having to wait a couple of days for the funds to be available at American Recy Banking Institution.
There is no same day turnaround at ARA. Contrary to their website's claim, I sent in some gold (1.33oz) and silver (78 oz.) by expensive ExpressMail and it was physically received 1:41pm CST (9/30/16) before the cutoff time by John Kilgore. It wasn't officially received until the following Monday (10/3) (only 70oz silver) with an expected settlement on Tuesday. I had to call in on Thursday (10/6), asking about my order. Don Kilgore stated the order was settled and that I would received money that would pay for 40 oz of silver at the price I was quoted. 40 oz out of 70 oz of sterling silver! Not much I can do about the payout. I, however, have major concerns about claiming same day turnaround and taking forever to make payment. As of Friday 10/7, never received an email with final details of order listing final weights. Still no payment and I will be forced to call on Monday requesting my items to be returned. If you claim something on your website, honor it or remove it!
My OpinionCareful the folks at ARA are thieves,and cheats! They could easily steal from your shipment. Other review sounds fake.They simply and brazenly just stole my diamonds and deny any and all hoping I go away. *Please take pictures,weights,tracking+signature confirmation,and keep a detailed itemized list before shipping here,do not send diamonds especially nice diamonds what-so-ever to ARA if even doing business with ARA at all.I understand most "gold buying" "businesses" are basically just scammers,parasites and thieves. Although I had heard good things about ARA.I send in two shipments of my gold,silver,and diamonds. ARA offers 2% below market price for gold,10% below for silver and absurdly low insult offers for diamonds. ARA stole more than a couple of princess cut diamonds from me and are hoping I go away by ignoring me.Think twice before sending anything besides maybe gold to ARA.Thank You for NOTHING!!!!
worst people I have ever dealt with, liars and did not even have the part, was given the run around for over a week, screw you mike and gary!
Thieves, liars and no conscience.
It was my first time inside the business and I was shocked at how clean it was! I've been going to gold metal for years and always felt like I was annoying the staff when I had a question. When I came to Claxton the service was prompt and they gave me more for my scrap then I had ever gotten before! I was impressed to say the least! I will forever be a customer!!!