We will not be going back to Sam's - ever. The store is not friendly at all, clerks are not friendly or helpful. Store is not clean - bathrooms are not clean. Overall a very poor experience. We have a membership at another store where it is very nice to shop. Like another review I read, I would rate this a minus if it were possible.
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I went into the Optical Center of this Sam's Club. The Optical employees don't greet you or try and help you. The just looked at me and ignored me as if i was invisible. I grabbed some eye frames and sat at their desk. The Optical Employee who wasn't busy just looked at me and was looking at his co-worker's computer. The female Optical Employee was busy but he wasn't. I bet if i was a size 10 blonde with a bikini, he would have gladly asisted me. So i got up left the eye frames on their desk and walked out. This was on 07-01-18 at around 4pm. This was Horrible experience.
Horrible service...Brought money order with all document back to kroger. Was lied to multiple time by the staff, who were just unable to key in the operation. The girl nakiesha nunu had a horrible attitude and said she was a manager. Said she would get the manager however no one showed!
Friendly but extremely busy with holiday traffic and under stress sometimes a little curt and short with senior citizen who HAS been a plus member over 20 yrs and slow understanding or comprehending as before. Stressful time of year for all at late date understandable.
I bought a dozen donuts and the Hispanic Female that works in the Self-checkout area had to open my box and count my donuts 2 times to make sure that I was not taking more than a dozen. This is rude and just flat out wrong. I will never go back to this store, and will do my business somewhere else
This store is always out of items that are staple items. They NEVER have Ozarka 24 count bottled water on the shelf. If they don't it's in the back if at all. I'm not sure who orders for this store but they need to be trained.
I love all kroger stores. They really know How to please This Week's Adthe public. Although I wish they had better specials.
This store was not impressive two years ago.
It's friendly place to shop
I had been always looking for places to go to, an unusual place other than those usual grocery stores around the area, I am happy I found out about this place.