Good location. Attentive staffing. Seating.. If you need to meet with a representative. Variety of accounts!
I am a first time home buyer and Mark made sure I understood every single step about the loan processing. He was very accessible and responded extremely quickly to all my emails and phone calls (almost everything was same day). His rate and cost was the lowest around by shopping different lenders. He made sure my loan was closed on time and kept me informed and up to date during the entire process. Excellent service and lowest rate and costs! I give my highest recommendation of Mark and AKC Mortgage to anyone I know!
This is not a real company. They are scam artists associated with the phone number 303-225-6625 that defraud people while claiming to sell their timeshare. They are most likely operating out of the country, likely Mexico. If they contact you, alert the attorney general.
I was treated like a criminal. They refused to believe that the address on my drivers licence was my real address. Wanted a lease to prove it is my address. Refused to believe I have a Social Security check and said I must prove it. I was left sitting in a small room for long periods while the very smug and rude bank employee went to talk with her boss. He never appeared to explain what was going on, I don't think Frost bank could be successful if all its branches comported themselves as this branch did. I believe this smug, rude bank employee was enjoying age discrimination toward me. I drive past this bank frequently and there are never many cars in the bank parking lot, now I know why.
My friend told me about AKC Mortgage last month, but my builder provided financial services as well and provided a rebate to us. I was struggling to make a decision about who to choose. After I compared both Mark's deal and builder's deal, I figured out that my builder used some trick to raise the rate very high with a rebate. I am so glad I chose to use AKC Mortgage. The processing was very smooth and I closed on time. Thanks, Mark.
I am so glad I chose to use AKC Mortgage. When you shop around for a mortgage rate, the broker always quotes the lowest market rate for you. After the approved procedure, my credit score prevented me from getting the best rate. I am aware of the numerous factors that can influence a mortgage interest rate. Mark only increased my rate 0.125% compared with others who increased it by 0.375%. I’m not surprised that my friend told me save my time shopping around and instead to just use Mark's loan.
Mark is the best! I was referred to him by my friend and just closed my loan last month. After moving into my new house, I found out most of my neighbors got loans from AKC Mortgage. This made me believe I made the right choice. Mark's team handled the loan processing very well to meet my closing date. He confirmed with us when the rate was locked and when the lock expiration date was in a very professional way. Sometimes I received Mark's replies to my email after midnight. Mark works very hard to make his customer satisfied. No doubt, you can trust him. Use him to save time rather than shopping around the tricky mortgage market.
This company did not keep their promise. They said the loan will be close within 21 days but my loan started since November 18 but now it is Dec 27th, we still dont know when we can close the loan. The people- Greg West and Terra that working on our loan are lacking of responsibilities. When I tried to talk to them to find out the time to close the loan, he hang up his phone. Never go for this company. Find the better one like the banks not this small company. Even I call his boss, no response as well.
Very bad service. They quote very low interest rate just to get the business and once you pay them the money to start the process. You are screwed. They take months to close the loans and will never give you the rate they quoted at the beginning. They will tell you that rate has been changed as it is market driven.
Never get a mortgage with Nationstar they will take your home and your money . The people will not listen to you when you call and will not rerun your calls . We have been trying to get settled since 8/9/2009! Bank of America , Nationstar, Libraty mutual insurance , all of them will not help you , they will take your stuff , sell it so you have nothing .!