Turning forty this year brought me the need for an eye exam and glasses. I've never had to wear glasses or contacts before and I was nervous about it all. Dr. Henderson and his staff were very welcoming, engaging and thorough every step of the way and quickly eased my anxiety. Once I relaxed, it was surprisingly fun and I felt confident that my vision was in the best of hands. Picking out frames was an enjoyable experience, as they have so many choices in cool frames and the staff was very helpful with suggestions and guiding me in selecting a pair that I loved. The office is clean, modern and comfortable; I love that they have original art throughout the space and were in the process of going paperless. Thank you, Uptown Vision, for a great experience! XO
I do NOT like being lied to. I have a very strong prescription, and having the glasses made correctly is Very critical. There are three measurements Base Curve, Optical Center and Pupillary Distance. Stopped here end of March for new glasses. First time the base curve and OC was wrong. Store o…
I went to this optometrist and my prescription was not working for me. I went back and she gave me another prescription, it was a little better. I went back a third time due to one lense still being blurry. Her bedside manner went out the window. She was condascending and spoke to me in a rude u…
Have been going to him for the last 20 years. He always does a really complete examination and will do a re-check if your prescription doesn't work at first. Caught a detached retina on my eye and was complimented VERY HIGHLY by one of the leading ophthalmologists in the area who did the repai…
As stated, it is my review.... The saying is first impression is the lasting impression. Being a new patient, the welcome mat was not laid out. Not that I wanted the red carpet treatment, but a more friendly atmosphere. The young man at the reception desk did not smile at all when I walked in and made eye contact with him, but he was kinda upbeat; the others in the office walked over me, not saying good afternoon or to ask if I had been helped. Maybe they were having a bad day....MAYBE. The conversation did not start flowing until I got ready to spend my money and that is when everyone started to talk. Now, as for the doctor, he was very kind, courteous, and professional....very informative about the health and care of my eyes.
I have been 100% pleased with the eye care given to me and my daughter by Dr. Don Derryberry. So much so, we drive over an hour for appointments. When you walk in, the area feels like an upscale living room with scraped wood floors and elaborate glass displays. However, the staff is down to earth and friendly and their selections range from cool and affordable to hip and trendy. Dr. Derryberry is obviously skilled in his field but what appeals to me is the passion he has for his clients. I have never left feeling I was rushed out of the office or that I have inconvenienced the staff when I've called needing extra contacts or to change out a lens. I highly recommend this place - 5 stars!!!
In response to last review; Vision Optica produced a perfect pair of eye glasses and installed top grade Rx lenses in the frames then the customer decided she don't like how they looked. So she demanded a full refund but she wanted us to eat the cost of the Rx lenses. After we told customer she would have to deduct for the lenses she went online and social media and started calling us thief's. Hope this customer stays gone, shes very childish.
Always had a hard time finding a place that took medicade for my kids. They are nice ans well mannered. Any style your looking for is their. I had a hard time thinning out my glasses at different places and they where able to make then light as a feather and not hurt any more. If you want a get place to go for glasses stop there.
I stopped in looking for a pair of glasses. What I found was a very good selection of eyeware. Connie, the associate that helped me was professional. She informed me about package deals and very knowledgeable of the frames and frame styled a pair that I have received many compliments about. I will be a returning customer.
The doctor is very competent, but the staff leaves a lot to be desired. It's been three weeks and I have yet to receive my contacts, and they never called to tell me they were on back order. I also think I payed a bit more than necessary for the exams, and my glasses. Next time i'll take my business elsewhere.
What a great gem in the Dallas-Fort Worth community. As a newbie to wearing glasses, I was very selective about my choice of frames. Well, I stumbled upon Fashion Optical, and what luck it was. The staff are extremely professional, patient, and not pushy. The collection of eyewear is impeccable. ♧♡
I have a hard time finding glasses that fit so I need to look at a lot of frames before I buy. Prestonwood eye care had a really great selection. I found a set of glasses that is perfect for me. All due in part because they have a very accommodating and patient staff.
I was Jeff's first customer and have always had excellent service and the selection can't be beat. The lady people wrote about is no longer there. Rick and Jeff will make you feel like you are the most important customer in the store