I've been there several times and it is always the same so I finally decided to leave a review and decided after today's visit I'll never return to any fys location. Customer service (or lack thereof) is hands down the worst I've ever experienced. I've had employees turn and walk the other direction to avoid helping me/other customers. 2 customers were telling a cashier as I was walking out!! And if you're fortunate enough to actually find someone to ask a question they're usually rude/sarcastic/cynical/condescending/completely unprofessional...there are far to many options these days and I will be utilizing any and all of them for my business and home needs before I ever step foot in another Frys again!! And anyone that reads this and thinks it's untrue please go to any of their locations and see for yourself.
WONDERFUL Services offered here! Took Them 2 Service calls before the 2nd Tech THOROUGHLY Trouble-shooted AND CHECKED not only the ice-maker module (Which the 1st. tech simply guessed the issue to be, ordered it & then came back to loosen 2 screws remove & replace it without doing anything else.…
10930 Petal StDallas, TX 75238
From Business: We are a PASSIONATE dedicated company who sees ourselves as partners with our clients. Our motivation is their success and we aim to walk along side our clients from concept through completion on the event. We care about what we do and bring talented designers and top notch staff to help each event achieve its highest goal…
The staff and owners really believe in customer service. I had an older Samsung TV and needed the HDMI output replaced since it had went out. He suggested the best options to fix the problem and had the part there the next day. Thanks for great service and I highly recommend Atlas Electronics…
6. DFW Surplus
11065 Petal StDallas, TX 75238
From Business: DFW Surplus is a new Dallas area online auction site. We offer 24hour online auctions, specializing in electronics. Bidders don't have to worry about buyer's fees, because there aren't any! DFW Surplus also allows buyers to preview, pay and pick up all in one location.
Bought a brand new still in the box LG 42 inch led tv (flat screen} from fry`s, back in 2008, it was priced at $1499.99 on sale for $999.99, next they wanted me to buy 5 year extended warranty, and with a piece of mind I agreed, just in case I had problems they could fix it or replace my set as…
8687 N Central ExpyDallas, TX 75225
I have been shopping at this location for years, and have never been disappointed. This location in Northpark has the best to offer as far as customer service. The employees at this location are at the top of their game!!!
11. Sam's Club
6185 Retail RdDallas, TX 75231
From Business: Visit your Dallas Sam's Club. Members enjoy exceptional warehouse club values on superior products and services, including groceries, pharmacy, optical, home furnishings, office supplies, and more.
This shop came to fix my big Hitachi TV, my picture was blurry and had lines in it. The guy took the front and back off and before I knew it the picture looked better than when I bought it!So I had him look at my new Westinghouse flat screen and he had that smart tv doing things I didn't know it…
13. Best Buy
9378 N Central ExpyDallas, TX 75231
One can see easily that these so called ""positive reviews"" are written by store employees. A simple Google seach under the ""phrase....reviews of Best Buy Stores"" will be all the eye opening you will need to avoid doing business with this company. That was my experience in bringing my own c…
14. ESP Voice
11252 Leo LnDallas, TX 75229
From Business: A Solution Provider Offering: Managed Services - Bundled Solutions - Trusted Advisor ESP Voice has been providing advanced telecommunication services to U.S. Military, and business community since 2005. Our VoIP services have been developed primarily to support SOHO, Small Business, and Corporations making available the to…
15. Create A Cig
17390 Preston RdDallas, TX 75252
From Business: Create A Cig is a customer first vapor store with over 20 ecig stores nation wide. Our eliquid is 100% American made including in house flavor blending to customize your personal taste. You get to try any and all eliquids before you buy. All of our electronic cigarettes come with a 90 warranty. Our ecigs are customizable i…
840 N Buckner BlvdDallas, TX 75218
From Business: Thanks for your interest in Jetstreambox4. It is an Android Based Internet TV Smartbox, that runs off your Wifi. It basically allows you to watch the internet on your television and have access to 1000's of channels with over 100,000 Movies and TV shows. International & Multi-lingual You can view every game/ every team in …
It seems like it's easier to buy than getting the service here. I waited for over an hour to get my iphone replaced but most of the staffs were helping ppl who wants to purchase the items. I understand that's how business works but please take care of all your customers includding the ones that needs a replacement!
Today was easy to understand why many are switching to Samsung. I was always loyal customer of Apple products like: computers, iPads, phones , watch etc ... for my whole family, but I see that the quality of their equipment and customer service has declined. I had an unusual situation, after visiting the apple store at north park mall, waiting for almost 1 hour and half and been informed by the kid technician that after following the instructions to update my phone 6 plus literally stopped working your touch screen function, even called one manager to try to convince me which coincidentally at the same time that my phone was doing the update there was a crash hardware, where I had to pay $ 300 to fix it. Sad to see a iPhone 6plus at perfect looks and condition just one year and few months paid off... no help no mercy pay $900 and take a fragile device inside your pocket They will send so many updates and crash your poor iphone . Feeling so frustrated with Apple !
Awesome store, located smack dab in the middle of the mall. Friendly staff and everything else you've come to love from any Apple Store.
This shop came to fix my big Hitachi TV, my picture was blurry and had lines in it. The guy took the front and back off and before I knew it the picture looked better than when I bought it!So I had him look at my new Westinghouse flat screen and he had that smart tv doing things I didn't know it would do.Then he said if I refer people to him he'll send me ten dollarsI like this shop they were so nice and reasonableJohn W
Had a bad experience from beginning to end. Waited in a long line to get help with my iPad. Waited even longer for my iPad to be reset and restored. I left after being assured that when the restore finished my problem would be resolved. Problem was not fixed. Also, waited a considerable amount of time to purchase a new iPod. Discovered today that Walmart is selling same iPod for $20 less. When I called the store, I was told that they could not credit me for the difference if I did not come in the store, but they "probably could price match" if I came in. I will go in to return the iPod and purchase it from another more customer focused retailer. Pretty sad when Walmart offers a better customer experience than the Apple Store.
Someone came to look at 2 TV's for me and he was very nice and honest. He said my 2 year old Sharp TV had a bad panel and he contacted Sharp on my behalf and I was able to get a new 70" TV for only $300 from Sharp thanks to Robert's help.The 2nd TV he fixed at a very reasonable cost
Robert came to fix my DLP TV with white spots and now it looks better than ever you need TV repair or anything call this place first
One star is being nice. Don't understand how this place is still in business. Feels like I am walking into a mortuary because of the dull atmosphere. The whole environment is sketchy. The customer service is horrible at best and the selection of inventory is outdated. Hard to believe this place gains any profit. I would rather shop at best buy or any other competitor.
Don t do business with this company if you aren t forced to under warranty repairs, specifically Mitsubishi fixes. They never return phone messages. Left over 4 messages and never once received a response. Pretty lousy receptionist service. Won t say anything negative about tech, but the receptionist is full of promises which she can t fill...aka-liesI actually have a plan- I ll be contacting Mitsu about their North Texas source for warranty repairs and tell them about the lousy way they handle their customers. To top it off most parts being replaced are being shipped FREE under an agreement with Mitsu and customers as a friendly jester.