DO NOT USE THIS BUS SERVICE. I trusted them to bring my grandmother here to Dallas from Mexico and they completely abandoned her because the bus broke down. She doesn’t have a phone and when she gets here she uses the office phone to call me. But, the bus that is bringing her here is a bus from a completely different company and the offices will be closed, so no one will be able to assist her, this is ridiculous to treat an elderly woman this way. This is very bad service and business. I repeat please do not use this bus service.
Bus arrival time 11 pm got to station at 12:30 am departure time was 1:00 am everyone had to move belongings from one bus to another waited a total of 2 hrs buses are very old had T.Vs none worked or they just didn't turn them on not sure would of given two star but the extra star is because in …
Es el peor servicio que puedes usar,me llebaron a Dallas enbes de Fort Worth. yo compre mi ticket para fort worth,mas no les importo el chofer dijo que no sabia nada. Manejan fumando y texteando. Un solo chofer manejando por mas de 12 hrs.
535 E Jefferson BlvdDallas, TX 75203
From Business: Autobuses Zima Real con oficinas en Dallas Texas, Houston Texas San Antonio Texas, Waco Texas, San Marcos Texas, Austin Texas, Salidas diarias a Mexico sin Transbordo, Viaje Comodo y seguro a las principales ciudades de Mexico, Matehuala, San Luis Potosi , Rio Verde, Celaya. Autobuses Zima Real
I was pleasantly surprised at our driver Juan Medina that drove us from Dallas to McAllen on July 15 from the I30 location. Que senor mas atento y cortez como ya casi no hay. Realmente un caballero. I have been riding another bus company and was so pleased at the courteous ticket agents, baggage…
If you are looking for a professional, clean and knowlegable bus company, don't use this place! This company was used for a fundraising trip to Shreveport. We used 2 buses. In one of them, the bathroom smelled of urine the entire trip and despite requests to help the problem, the bus drivers did…
I had a really bad experience with them as soon as I got on the bus #111 I started feeling itchy at first I thought it was mosquitoes. The itch was getting worst and worst until I asked the lady next to me to check my back she and all the passengers where really surprised of how bad my back was. At our first stop I went to the bathroom and found out how bad my legs where as soon as I got to Dallas I went to the hospital to find out all the bites were from bed bug bites I had to miss work because they wouldn’t let me work the way it all looked. Their buses do look really bad like if they didn’t clean them at all 🤨
We were supposed to depart from Dallas to Chicago at 9 am it’s already 11:20 am n they wont give us any information in regards to our departure last time i ride with this company
HORRIBLE EXPERIENCE!!! YOU NEED TO TRAIN YOUR EMPLOYEES ABOUT CUSTOMER SERVICE BECAUSE THEY DO NOT HAVE ANY IDEA ABOUT IT AT ALL.AND YOU NEED TO MECHANICALLY INSPECT YOU BUSES BEFORE EACH TRIP,MY SISTER HAD TO CHANGE BUSES 3 TIMES BECAUSE YOUR BUSES BROKE DOWN AND THE LAST BUS THAT SHE TOOK DID NOT HAVE USB CHARGER STATION FOR PHONES , AND WE DID NOT ANYTHING ABOUT HER AWHILE SHE WAS TRAVELING WITH YOUR COMPANY.ARE YOU GOING TO DO SOMETHING TO COMPENSATE THIS INCONVENIENT ARE THE RULES APPLIED TO YOU AS WELL? BECAUSE FOR WHAT I SAW YOU WERE CHECKING EVERY SINGLE THING THAT THE CUSTOMERS WAS BRINGING ON THE BUS (WEIGHT, SIZES ,AND QUANTITY, CUSTOMERS ARRIVING LATE YOU CHARGE 50% MORE OF THE TICKET, THAT IS BS!!.WHAT YOU DO WHEN THE BUS ARRIVE LATE ARE YOU PAYING BACK 50% OF THE TICKET??.I WILL SEND A LETTER TO THE GENERAL MANAGER OF TURIMEX.
El peor servicio al cliente de cualquier tipo de negocio. Camiones barados (Wichita, KS), pasajeros no recogidos (Waco, TX), siempre tarde, y el personal muy desatendido e incordial (Kansas City, MO).
NUNCA BIAJEN CON ESTA COMPANIA SON UNOS ABUSIVOS ABUSAN DE LAS PERSONAS MAYORES Y LOS AUTOBUSES SON UN ASCOOO JAMAS VUELVO A VIAJAR EN ESTA ASQUEROSIDAD
Esperamos el camion de Dallas -chicago por 4hrs y apenas saliendo de la terminal el chofer se para a tragar y otra hora no mamen el peor servicio no usen este servicio se los digo de corazon yo y mi familia definitivamente no mas este servicio.
Autobuses El Conejo son los peores del mundo, estan muy sucios, mal servicio, mentirosos, dicen que el camion sale a tal hora y sale 3 horas despues, cancelan tu boleto por falta de pasajeros, no tienen absolutamente nada de respeto hacia sus clientes. Jamas volvere a viajar con ellos. La central en Dallas tx esta horrible, los baños de las mujeres no tenian agua y habia mucho escremento hasta en el suelo. Dios mio santo es algo increible, traia a mis dos hijas de 6 y 10 años y preferi llevarlas afuera a que hicieran pipi en plena calle :(
Son unos rateros la peor compañía de autobuses ami me robaron 50 dólares raterosssssss!!!!son los peores
This bus company is the worst by far. I called to book two seat together for an adult and child. When my mother arrived to the office they inform me i have seats 7 and 10. I called the day before to specifically buy seats 9 and 10 and even got a confirmation for the seats. Who in their right mind sit a 6 year old with a stranger. My mother was informed by there employees that they didnt care as long as someone bought their tickets nothing mattered (fernando from mcallen said that).