I have been doing business with Reddy Ice for years. Many years I had no problems. Now I am in the Metroplex and dealing with them. They are horrible! I run out of ice all the time. (at least bi-weekly) I would suggest any other company BUT them. I do not resale the ice, it is for a manufacturing company where temperatures reach over 100 degrees inside a warehouse, the ice is to keep the employees cool drinks, ice water, etc.Reddy Ice...you need help!