Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
2417 W 12th StDallas, TX 75211
Mathew fixed my ac on a 2009 Dodge Ram 1500 back in June 2016. After Dallas Dodge quoted me $1,600 to replace the evaporater and expansion valve (remove and reinstall dash)...I decided to Google ac repair Dallas and found Matt's. Mathew popped the hood and within 3 minutes he found a pin hole …
4212 N Central ExpyDallas, TX 75206
I highly recommend Ken's Muffler & Brakes Automotive Service Shop (Bachman Lake location). They were friendly, professional and totally focused on ensuring we knew exactly what was wrong with our car, what they could do to fix it, and how much it was going to cost. They went above and beyond t…
945 S Corinth Street RdDallas, TX 75203
I enjoy having my car worked on at D&D. D&D is located in South Oak Cliff off of Corinth Street. D&D is ran by two brothers, Rasual and R.C. They are both friendly and well trained in auto repair work. The building their located in is no Firestone but their prices are no Firestone either.…
10841 Estate LnDallas, TX 75238
From Business: Established in 1976, Service King Collision Repair is one of the largest multi-shop operators in the United States. The company performs various collision repairs, as well as paintless dent and auto glass repair. It has partnerships with several dealers, such as Acura, Kia, Mazda, Nissan, Toyota, Volkswagen, Hyundai and Do…
13911 Denton DrDallas, TX 75234
Ben's auto repair shop fixed my crashed 1999 Nissan Sentra and did an outstanding job on it. I couldn't have asked for more considering it's an old car that I truly appreciate because of its great gas mileage. The insurance told me that the cost out valued my car when I did the claim and I ended…
SOVEREIGN Garage A RowDallas, TX 75247
own a 2007 BMW M5 ...I neede a throttle Acuator which the Dealership in Dallas quoted $1665.00 for the PART ALONE...(REALLY!) Frank got the Factory Part for $1000 ...Frank got me out on the road for $1600 installed and Happy! Thanks Frank!!!!!
319 S R L Thornton Fwy Ste 1Dallas, TX 75203
I will Never buy a car from them again....major things mess up before you put 200 miles on a car... How a timing belt go out n you haven't put 200 miles on a car you just got... Ugh!!! Never again... So disappointed....
13540 Floyd CirDallas, TX 75243
This is by far the best experience i've had with my Nissan Maxima. The firestone guy told me i had a bad transmission. The dealership quoted $2400 plus. Auto Repair Chief Mechanic, Mr. Ali told me the transmission was good and dandy. But the water body had a problem, he replaced the main radiato…
2727 Willowbrook RdDallas, TX 75220
I was broke down in Dallas for a few days while Massey repaired my truck. Exceptional customer service. The owner took me to lunch daily. Arranged for me to have a ride anywhere at anytime. He even worked with me on the cost of repairs since it was right before Christmas. The work performed on m…
9110 Bruton RdDallas, TX 75217
These guys are amazing! Excellent service. They give me the cheapest price!!! They diagnose my electric problem and fixed it quickly!! I was impressed from the staffstaff. Sam, Melton, josh, and the guy who also did my wheel alingment was so profissional.. I ll always go back to Dallas Auto Rep…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
After four years of using this shop I have decided to move on. I rate them at 3 out of 5 stars, which in my mind equals a 60% rating. They are on the borderline of being a decent shop, but they have some issues that stand in their way. 1. They do not communicate well. They will do the absolute minimum in regards to reaching out to you about your car, and when they do, it's a brief synopsis with very limited options. 2. They just don't do the best work. I don't know exactly what their mechanic's expertise is, but it seems to me that he can be limited in his abilities. His work is also sloppy. Dirt and grime is usually around the work area of the interior of the car, he broke off pieces of the dashboard of my truck on my last visit, and it seems like his attention to detail is fair at best. 3. If you hint at dissatisfaction or frustration, they will respond right back at you with frustration and try to blame you for some reason. Their mechanic is very curt and can get snarky if you ask too many questions and the owner of the shop seems extremely detached from the real work that’s going on – as far as I’m concerned, she just runs the office. Which leads to my next point... 4. Their customer service is non-existent. They do not treat you like a customer - they treat you like you're a family friend that is wanting their car fixed for free. Their attitude about the job they do is that they are doing you a favor, not providing you with a service. They do not go above and beyond, and only when they make a mistake do they try to make things right - which for me, has been more than half the times I've been there. Here are my personal experiences: I've had an A/C tube failed to be re-installed after a fan was fixed, which resulted in the tube bouncing around the engine compartment, banging against the other engine fans. I've had them repair wiring on a door, only to fail less than a year later (I got the dealer to fix that one). The last straw was when I had them work on my truck for two weeks, only to drive it home and realize that the radio wouldn't turn on and that my interior dash lights were not plugged in - I returned them the vehicle and was assured that they could fix it while I wait. I showed up when the mechanic was "at lunch" after he told me to come up there about 30 minutes before, and I waited an hour for him to come back. It took him another 30 minutes to realize that he probably wasn't going to get everything fixed while I wait, also expressing his doubt that the radio worked when I first showed up... He begrudgingly offered to drive me home, which I denied - I didn't want him to think he was doing me any favors. They kept my truck for another two weeks and said that they'll fix it "free of charge" - like I was going to let them charge me for something they didn't fix in the first place. When the truck was ready, the owner tried to call me one time but for some reason got a "the owner is not accepting phone calls at this time" (which is weird because I had received calls that day as well as that entire week). She never called me back or left me a message to tell me the truck was ready. When I finally called she said it had been ready for a week. She said she tried to call me - but only documented one call that didn't go through and she never left a message. You might be thinking, "Why did you keep bringing your cars to them?" The answer to that is that they are a community shop that has served my home for many years and I believe in supporting our local businesses. But the fact is, they're not the only shop around my house and my loyalty to them is exhausted. If you have minor/simple work to be done I'm sure this shop can handle it. However, anything too complicated and I guarantee you it won't be worth the hassle working with this shop. Bring in your oil changes and brakes to these guys, but leave the hard stuff for a more capable shop.
Toyota Camry I was driving into Dallas when my car broke down in Seagoville; my car broke down on the side of the road. I’m from Michigan so I didn’t know what to do, I had my kids in the car with me and it was night time. I called my Dad and he googled and called several mobile mechanics. None of them came out to help me. Finally my dad came across DT Mobile Mechanic, first he gave me some trouble shooting tips, to see if I could get it started up again, nothing worked. I had had a few minor problems with my vehicle but nothing major. He came out that night and towed me into my friend’s house; he ran a diagnostic on the car and found that I needed a timing belt, he advised me that I should also get a new water pump as well. I also needed a major tune up, he told me we could try and get parts that night at the 24hr AutoZone, they had some of the parts, but the other places were closed he assured me he would come back in the morning and he did. I gave him the money for the parts and he bought all of them and brought all the receipts to me. He got my car fixed in 4 hours. While he was working on it, I checked out his reviews and saw that he had a bad one on there, so I asked it about him. He explained that e met the lady when she was about to another vehicle which was a lemon, she then asked me to work on her existing vehicle. He told me he checked it out and found that her car had no air compressor and many missing wires. She gave him the money and he got the brand new compressor for. He said he worked on her car over several days including father’s day, because it had a few other issues and he was trying to help her out. After completing his obligations, the car wouldn’t start and after speaking with her he discovered the dealership cut it off because she hadn’t been making payments. He helped me out tremendously and got me back to my family safe and sound.
I own a 2013 BMW 4series, and recently during the ridiculous weather conditions in Dallas.I was involve in a hit and run, by another vehicle on my rear left corner. The damages made me furious. I reported the damages to my insurance company and they told me every thing was covered but I had to pay a deductible. So I was driving to work the next day already been referred to service king by my insurance company. Than I passed by Texas Elite. Since I still had to take my car around lunch time to service king, I decided to stop by Texas Elite real quick for an Estimate. So I enter the collision center first thing I notice is this place was packed with with people in their lot , second thing I notice hard working man in uniform which was a good sign that this shop wasn't a hole in the wall. I was greeted immediately by one of the supervisors. I have to tell you this man knew his cars and especially how to treat customers. He took photos and about 10 min my estimate was ready. What were the odds that this place even existed? In Oak cliff. I saw the work they achieved on a Audi A4 I was seriously impress. The supervisor defitnetly won me over when he said he will help me with my deductible. During lunch time I received a call from Texas Elite's receptionist, she told me she got in contact with my insurance company and sent the necessary paper work. I didn't think twice in dropping off my car with service king since it was a drive from my job. After work I arranged the drop off. A week and a half later I picked up my vehicle and it was perfect again. The color was a match! In response to someone else's review on yelp.. this paint did not look like home Depot paint at all.I loved the work and quick service provided by this collision center. I definitely know we're to recommend my family and associates. Thanks guys! - Mrs.Travels
Wrecking your car is never pleasant. But dealing with the team at Lindberg Collision makes the experience SO much less stressful! From the time they pick up the phone until you pick up your beautifully restored vehicle, everyone is completely focused on ensuring you are totally satisfied and happy. Tracy runs a top notch shop that puts quality and customer service at the forefront. I never waited. All my questions were fully answered - I got lots of information I didn't even think to ask about. When I got there on a Monday morning, they had a rental car ready and waiting for me - no hassles - no stress - unbelievable! His pricing was incredibly fair and reasonable - no big surprises...I knew there might be something not visible in the estimate once they took off my bumper, and when he called to tell me about the hiccup (I knew the kind of damage I had done - so expected a call), he had a repair versus replace solution that saved me significant money. AND - he finished 2 days ahead of schedule! The repair work is beautiful - looks as good as the day I bought it...even detailed the interior (a big job!). He also took the time to buff out the wear and tear dings around my car - no charge - just because he's a really nice guy. That's the kind of business he runs. He genuinely cares about his customers. I really hope I won't have another need for body work - sadly, my track record says I will (ha!). I will ALWAYS return to Tracy at Lindberg. This is the best experience I have ever had with auto service of any kind. Actually, it is some of the best customer service I have experienced in any industry. Awesome! Fantastic! Absolutely recommend!!
My car stopped one night after I had just got off from work. My car started wobbling and it was leaning just as I was about to get on 635. I got on to the service road and pulled over and heard something break. I immediately called my dad. I explained what my car was doing and he told me he was online looking for a 24 hour mobile mechanic for me. He found DT Mobile Mechanic and called him for me and told him what was going on. DT called me and found out where I was and came right out and looked at my car. He put this huge jack under it and towed it out of the way as I guided the car and pulled it into a parking lot. Then he got under it and told me the idle arm and upper ball joint was broken and he even had me get under it and look for myself. DT got on his computer, found out where my parts were and found a 24 hour AutoZone on Buckner that had all my parts in stock. He offered to tow it to my house and fix it in the morning, but I told him I needed it done that night because I had school in the morning. He fixed it right there in the parking garage. My dad called to check on me and told me he had seen a negative review on YP.com and asked if everything was ok I told him things were fine but I did inquire about. DT told me that some people expect the impossible to be done to their vehicles without taking care of the whole problem. He told me he doesn’t do patch jobs. He also said that the person, who referred the complaining individual to him, informed him that the person had to take their car to a shop after getting someone to do a patch job. DT is a great mechanic.
When Bryce approached us about getting our hail damage taken care of, we thought the company's promise of $0 deductible, no cost to us, and a free rental car while they worked on ours was too good to be true. They even offered us a $200 customer incentive to be paid on delivery of our completed car. Who does that? Before committing to anything, we read several online reviews, and were still unsure. Then we had a family member who is an attorney check the fine print, and he told us it seemed like a valid deal. So, we spoke to Gabe, the owner, and made arrangements to have our car picked up. The only thing we had to do was call our insurance company to get a claim number. After that, Progressive worked directly with DFW Storm Solutions, and a week later we had our car back (delivered to our house by Frank who was very personable) PLUS a check. Everyone we talked to at DFW Storm Solutions was pleasant and helpful, the entire process was quick and easy, and my husband was so happy to finally have all those dings out of our car. On top of that, when we got our car back, it was cleaned inside and out! We knew they'd wash the outside, but having the interior done as well was, in my opinion, above and beyond. Great work; great customer service!! Would highly recommend this company to anyone needing body work on their vehicle - especially dents from hail damage. And get this, even if the damage occurred over a year ago, it's not too late to get it fixed. I believe you just have to file a claim within two years of the incident. Isn't that great?!
Thanks for the picture. It's a good thing there's a beautiful car there to detract from the goofy looking man standing with it. And thank you for what was without a doubt the most pleasant car-buying experience I have ever been through -- for myself or when with family / friends buying cars. I had no intention of purchasing a car when I walked into John Eagle Honda - just simply to test drive the CR-V. I had my mind set on the CR-V for quite some time. But your knowledge and salesmanship not only convinced me the Accord was the better vehicle for me, but also convinced me that I needed it right then. (The fact that you pulled up the test drive Accord in the Royal Blue Pearl certainly didn't hurt. My favorite color!) Therefore I now own a beautiful 2010 Honda Accord - and I love that car. Many people I've talked with since purchasing this car have talked of their experiences at dealerships and how long it took and how tedious it was. For me, it was a relatively short time - and hassle-free. Car buying is a big deal but this just seemed like exactly the right thing to do - and much of that was due to you. I thought I would be extremely nervous about making a snap-decision like this - you made it easy. And the entire staff of John Eagle Honda were extremely friendly and helpful. Thanks again for your great assistance with my purchase. By all means, you can post the pic on your Facebook page (I haven't put it on my yet as I didn't want my family to see that first). P.S. All my friends and co-workers love the car too.
DT is basically awesome. I was travelling across the country from San Diego to Virginia and broke down in Dallas on the left side of the largest highway in rush hour traffic. I was in a bad spot and he knew it. It was a friday evening and he rushed over with a guy who had a flatbed trailer (Omar). Omar was such a cool dude as well and gave me a tow back to DT's house for a decent price. Once we got to DT's he immediately started working on my car and let me just hang around his house with some friends of his to pass the time. After an hour or two, DT had my car fixed and I was on the road again. Such a generous guy. He even stayed with me to test drive the car around for 30 minutes to make sure it wouldn't cut out again. He showed me how to get back to the highway and sent me on my way. A few days later I made it back to Virginia with no problems. DT is awesome, I honestly can not say enough about how genuine and helpful he is. He even called me the following morning while I was still on the road to make sure I didn't break down again, and then he called me again to make sure I made it back to Virginia. If I am ever in Dallas again I will most definitely stop in to say thanks again. If you are broke down and are reading these reviews, call DT and he will come help you. Tell him Erik with the BMW persuaded you to call him. By the way, the problem with my car was a clogged fuel line.
Great Experience and Service! I scratched the driver side of my vehicle against a pillar, which damaged the majority of the molding, some paint and some of my wheel and door handle. I took it to Car Guyz and received great service and advice for going forward about fixing the damage to my car. Ben, the owner gradually walked me through the process and how long it would take to fix the damages. I took my car for multiple car estimates from mom and pop repair shops to established dealerships and all quote the damage higher than I was willing and wanted to pay. When I talked to Ben he showed me what needed to be replaced and when I could expect the damages to be repaired. There was no over selling of his services, just plain spoken and right to the point. I was a bit nervous and weary of the shop because it seemed to good to be true and it is a smaller shop, but after speaking to Ben he eased my worries. The estimate he quoted to me was exact and with what my insurance company suggested and I only had to spend HALF my deductible!!! It was repaired in greater time than I expected and all that was wrong with my car from the damages was right. They did an excellent job on my car. I highly recommend Car Guyz to ANY AND EVERYONE! And if I ever run into problems again in the future I will use their services again. Please give them a chance, you won't regret it.
I have the worst luck with car repairs and dreaded it when we broke down on the hwy Thanksgiving evening at 11pm. I knew it was serious and sure enough, we were facing a major overhaul and value repairs. Still, the kind people at Lakewood offered to work with us financially; to store the car at no charge until we could afford to pay them. They were so understanding and helpful. To my surprise, Lakewood called to say the damage wasn't nearly as bad and said it would only cost about half their original estimate. Thanks to their honesty, integrity and diligent work, we're able to have a Christmas this year. I'm so very grateful to the wonderful people at Lakewood Auto for all their efforts! *Update July 2012 - We've used Lakewood twice more and again have been very pleased. I'm on their email list as it's a good reminder about routine mntc + takes advantage of deals like $29 for AC svc which is a bargain! Note: There's criticism from ppl who think they've been cheated after getting a $150-200 price, then the actual repairs are way more. That initial price is for *computer diagnostics only* and ALL shops do this. If you get the car fixed, the diagnosis is included. But if not or you take it elsewhere, repair shops must charge for researching the car's engine trouble... how else could they afford those expensive automotive computers?
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.