I called the number listed on the website to obtain information and schedule an appointment. The associate was not at this location, so, my low rating does not pertain to this location, but to the business as a whole. The associate was rude and argumentative. She refused to answer questions, and continued to interrupt me. Ultimately, I disconnected the call. There are too many other businesses offering the same services, to put up with this kind of nonsense.
This team is professional, calm and very service-oriented. They care greatly for their clients and work hard to make every appointment stress free, relaxed yet speedy. I have both my pedicure and pink/white nails done with them every 2-3 weeks and they make it easy and fast in a tranquil, beau…
Very disappointed. I had heard good things about this place, but my experience was less than stellar. On 1/27 I had booked two 90 minute massages for my husband's 40 birthday on 2/25. I specifically requested two women masseuses. We got up early on the 25th and drove downtown from Flower Mound for our 9am appointment. (my husband is fresh out of acl surgery, so this was no easy feat). We arrived on time and then waited a good 15 minutes before admitted to the back where we were asked "who wanted man and who wanted the woman". I informed them we had requested (and been assured) there would be two women. They let me know there was not two women available. We declined to do the massage since neither one of us is comfortable with a male masseuse. When I requested a refund, I was told that the owner needed to approve it and that she would be calling on Monday 2/27 . I received no call on Monday and followed up Tuesday morning 2/28. Again was told a message would be left with the owner. I followed up again at the end of the day Tuesday, - new person at the desk had no idea what I was talking about and said they would leave another message. I had to request a refund from my credit card company this morning which they are currently processing. All in all - a very frustrating experience.
Omg Omg!!! My eyelashes came out so awesome $70 was all worth wooohoooo!!!I finalized this place would be ONLY my place for lashes and wax from now on. I love my fuller looks of my lashes.....Worth Worth Worth !!!!
I have been going to Image Renu for 5 years! I went in with a Groupon--Debbie was more than willing to work around my job schedule. I have received many comments from people about how great my skin looks and how I don't look my age. I always give credit to the aestheticians of Image Renu. They are professional but personable.
I went there to get done my eyebrow but ended up doing eyelashes too, she is friendly and professional. she knows what she is doing.i recomended couple of my friends and they says she is awesome. now my new place for Eyebrow and eyelashes
Staff was amazing! Extremely knowledgeable of procedures and benefits! Fast friendly and courteous! Can't wait to start this new journey!
I've already had 6 sessions done here with OK results. I feel they go up and down the laser frequency to make you buy more sessions. Also make sure you get an appt card and DO NOT rely on them to send you a text. My last appt I scheduled my next appt but never received a reminder. Called to find out they never had me scheduled :/ Staff is not very welcoming either. Specially the front desk. I plan on finding another laser center.
Amazing Brazilian sugar. I got the South Beach 2.0 body sugaring spa package. It was virtually painless. They take such detail in ensuring all hair is removed and the client is comfortable. They are very skilled. Open at 7am on weekends, how convenient..!!!
This was the poorest experience of my life. The only bright spot was Marilyn. I would give it negative stars if I could. Not the most sanitary place I've ever been to either. The goggles are usually greasy enough to fry food. They shorted me a treatment on one area because they accidentally gave me an extra session on a different area. The staff is not the friendliest. There is no privacy as they discuss all your business in the waiting area in front of other clients. You can set an appointment but most times you'll wait a long time before being seen, which defeats the purpose of having an appointment. Worst of all, you won't see results, despite me being "the ideal candidate for LHR since I'm light skinned with dark hair. After 6 treatments with hair growth, I was told the results aren't guaranteed. After 13 treatments, I was asked if I'm taking testosterone, which I find highly offensive. You get what you pay for.
AHHH I am in love. Thank you for taking care of me and always keeping me looking fresh!