My daughter purchased an IPhone thru the smart pay plan at this location. Within 2 weeks it started / freezing glitching. She went to the store 2 times and they would not assist her. I then went back with her the 3rd time and the the owner gave her a loaner phone and said he would send the one she purchased back and get her a new one to replace it with. I specifically asked if it would be a new phone, not a refurbished one and he said yes. The new one was to be there that Thursday. We picked up the phone that Thursday. Within a few weeks this one started messing up the same as the first and I also discovered that the replacement we received was not new as it had contacts added and said Estella's IPhone. Who the heck is Estella??? I went back to the store 3 different times. The first two times I left my number and info for the owner to call me back. Never happened. The 3rd time I did speak with the manager of the store, she was very nice and said she would see what could be done and give her a few days to see. This was a Thurs. The following Wed when I had not heard back from her I went back to the store. I was able to speak to the owner. He said he just bought the store a few days before I came in and spoke with him and he was not responsible. He said I did not purchase the phone from him and he did not have to do anything about it. Also thru speaking with him he said he did not send the original phone back to Apple and did not know where it was anymore. He also said Apple sends used / refurbished phones for replacements and there is nothing he can do about it. He just bought the business so why would he take the loss. This location is Shady!!!! I have spoke with Apple this morning and they have confirmed that they would not send a refurbished phone for one that was to replace one that was just recently purchased. This owner is very Rude and seems Very SHADY!!!!!
5307 E Mockingbird LnDallas, TX 75206
From Business: Entravision Communications Corporation is a Spanish-language media company utilizing a combination of television, radio and outdoor advertising operations to reach the Hispanic consumers throughout the United States. The company, established in 1996 and headquartered in Santa Monica, Calif., owns and operates more than 45 …
12222 Merit DrDallas, TX 75251
From Business: Lewis Public Relations, based in Dallas, Texas, was founded in 2000. Initially, the firm operated as a sole practitioner and an extension for several North Texas companies and agencies in the Southwest, providing strategic consultation and tactical execution. Our relationships with clients and other agencies helped to shap…
Most incompetent group that I have ever encountered. Can't do, don't care and not phased about completely missing the mark .... Why DirecTV hired them for service had to be for very low dollars. They don't even want to be associated with the company.
This is a major cog in the prison for profit system. If you've used them once, they keep trying to charge you even afterwards, and if you don't put money in the account they repeatedly robo-call you. After much research, I was able to get their corporate number- 977.277.0300, but when you call they are unable to connect you unless you know the name on the person you want to speak with. Then take a message. Total scam making profits from families of inmates and YOUR TAX DOLLARS.
I recently purchased my IPhone 6 with and I was very satisfied the way I was treated! Great Customer Service!!
This website is extremely poor. Customer service is non existant. You can disk any one of their numbers and still always come back to the same recorded crap that tells you to log in to Securustech.net. You will not get any answers. These scam phone companies should get controlled and forced to have customer service.
This is a great company! I know, from personal experience, the extent that Cbeyond goes to look after each and every one of their customers.
Had a great experience. Way better than At&t
This is one of the best place to go to in the area if you are looking for a good price for a pretty reasonable purchases for phones. They are pretty cheap in here.
So far, this provider has nearly crushed my company and out data has been down for day upon initial conversion. Thousands of dollars have been lost. They have a very low rating and I wish that we had known the bad reputation they had before we signed up. A totally irresponsible company. Avoid at all costs and read their reviews!
This Farmers Branch location of AT&T has consistently given my family great, personal, one on one customer service. They take the time to educate their customers on the best services for their individual needs. Furthermore, they also assisted in helping to setup apps like Facebook and Google services on my new smartphone. In this day of high quotas, it's good to see a retailer going above and beyond for their sales. I recommend you go see them the next time you are in need. Don't let the remodeling scare you off, their reps were in there just waiting for us to come in.