EXCELLENT CUSTOMER SERVICE!!My husband and I have purchased five vehicles from Parks Auto Sales. After having visited other dealerships and being turned off by dishonest and untrustworthy sales persons, our visit to Parks Auto Sales was a breath of fresh air! I must say this dealership is top notch. WOW.... what an experience, this is not your ordinary dealership. These guys are not only helpful, but they aren't pushy when it comes to helping you choose your car. The first visit we just browsed their inventory, and we were greeted immediately by both Mr. Parks and his sons as soon as we arrived. When we were ready to make a purchase they were very helpful in making sure we could afford the vehicle. They also helped us with a very reasonable downpayment, and connected us with an insurance agent for affordable car insurance. Since they report to the credit bureau we have have both been able to re-build our credit just by making our car payments every week.They are a family owned business and they are all very polite, respectful and helpful. It's also very refreshing to hear KCBI 90.9 playing outside and inside everytime time we visit this dealership. I have no doubts that we will be visiting Parks Auto Sales again!
Andi bought the truck "AS IS NO WARRANTY". I told her to bring the truck in so we could fix it. I told her I would pay for the repair. I even offered to let her borrow another truck. She refuses to bring the truck in. I have bent over backwards trying to make her happy. I don't think it's …
5. Safe Buy
I am hoping to resolve the issues. How ever so far I am not happy. I am thinking of calling DOT. The csr wouldn't past inspection first place. Second place they sent me put sticker on it but no print out psper eork. I am thinking of calling attorny lemmon laws. It has 2 issuess. One transmissi…
This place rocks and gives a great handshake experience! With them, their word is gold, and that means a lot. I did all my business from Seattle in checking out and committing to a low-miles 2011 Golf for my son from Best Buy until I picked it up. I had checked all over the US on cars.com and…
Who ever they have answering there phones is very unprofessional and very disrespectful. He answered the phone "what do you want" an when I told him what I needed he said no goodbye and hung up on me! really for a business I don't think so!!!
We had an exceptional experience with Lisa Hope and the entire process of the car buying,It was perfect. Don't change a thing.Lisa was exceptional from our phone conversations, showing us vehicles, financing and overall customer service. Wished there was more people like her. We also liked the v…
I had an unbelievable experience! Sam & Tim have gone beyond the word customer service. I will and do recommend you guys to everyone I know. Toyota goes beyond customer service they make you feel like you are a part of their family.
Jordan Couch at "Park Cities Ford" went above & beyond in helping me with my auto-needs. To say the least, I made two phone calls sharing what I wanted, went online & filled out credit-app, & Jordan did the rest. Also, I was treated with utmost consideration by all members of staff at "Park Citi…
Take care of the customer and that will make them come back. Job well done Hector.Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.
Not sure why all the negative reviews. We (the wife and i) had a great experience from start to finish.Everyone we dealt with were both professional and knowledgeable. Our salesman Christopher walked us through all our options based on what we felt comfortable with as a down payment and monthly payment.Based on our income which is small as we are retired and on Social Security.(And without the highest credit score---i know this, it was never mentioned by them however) Chris was able to find both a vehicle we liked and with payments we could afford. Yes it took some time,and we had to wait while the vehicle was transported from another DriveTime. But the point is--we left with a very nice vehicle. Not to mention we drove to Garland from Wills Point and had no desire to come back the next day.Everyone we came in contact with was great. Thank you all--Christopher,Karl,Jamere,and Randell. On a side note--and more than likely not politically correct but Randell is not a he--but she is a very nice young lady.Again i have no idea why all the negative reviews---im an old Vietnam Vet,if your a vet,give them a try. If u aren't happy blame me. If i live long enough to pay this one off--i'll buy another from them.
Bought a 2001 Corolla from Mr. James here. The vehicle was fine, but the professionalism left a lot to be desired. Mr. James conveniently disappeared before we completed the sale. Then I had to wait for the plates, which I was told would be mailed to me. Called back over a month later after not receiving the plates, only to be told by the office that the plates were there, but Mr. James said he's not mailing them. Subsequently called Mr. James on his phone, and he was very rude about not mailing the plates, even after I explained to him that picking them up wasn't a problem (even though I live pretty far away). The problem was that no-one contacted me to let me know that the arrangement had changed. Mr. James even hung up on me mid-sentence. Lost 3-stars for this experience, and I'm being generous.
It has been many years since I have purchased a vehicle from a car dealership other than Carmax. I had grown weary of the games, negotiations, and pressures faced at car dealerships. I decided to purchase a specific model of Range Rover that only Texas Import Sales had in my area. I was a little hesitant at first but, Ms. April Christian was an absolute pleasure to deal with. She was very honest and accommodating of my situation as I am currently overseas. She was even able to get me a financing deal that was far better than what my own bank was able to do. If I am ever in the market for another high end vehicle, Texas Import Sales would definitely be at the top of my list for doing business with again. Many thanks to Ms. Christian for her patience and diligence throughout the buying process!!
To be honest, I was a little doubtful about buying a car that i haven't seen in person. April Christian gave me a very good deal for a Bentley Continental GT. She explained to me every detail that i needed to know about the car and i was also informed of how the car will be sent to me since i don't want to drive the car from Texas all the way to New Jersey. She was very helpful. She always picks up my call and replies to my emails immediately whenever i had questions about the deal. I would say that my overall experience with this company from their inventory to deals and delivery has been excellent and I would definitely refer Straight Line Automotive to my friends and everyone i know that's looking to buy great cars!
I have personnally bought several cars from Rex.. 3 of which were from Buckner and Elam Auto Sales and 2 from when the same lot was called The Corner Lot. I hthought Rex was extremely generous with help. When I had trouble making a payment he would extend payments for me and even helped get my cars repaired on a few occasions. (Something I would say 95% of used car lots would not do.)All of my cars I have bought from him (02 Ford Escort, 00 Dodge Neon, 02 Ford Mustang, and my cars I still own now a 07 Dodge Caliber and 99 Dodge Durango) and my had been very dependable. I would and have recommended Buckner and Elam Auto Sales to all of my family and friends that are looking for a good used car.
Was really concerned about some of the comments but really wanted a car they had. So took my Dad with me to check out the car and he thought it was good so I bought it. They gave me the carfax and told me about warranties which I bought. About 3 weeks after I bought it the car had a problem and took to a VW dealer and they fixed the problem and it was mostly covered with the warranty. So it has already paid for itself.My opinion about CGM Auto Group is good. This is the second used car I've bought and trust me, this one was so much better than the last. I'd refer people to them. For the money they have good cars. I'm sure some are better than others, just gotta know what you're buying.
I guess no business can make everyone happy and there will always be dissatisfied customers, but my experience with CGM was very pleasant. Talked to a couple different people on the phone before I went in to purchase a car for my son. Looked at two different cars and decided on one, negotiated a price we thought was fair and paid cash. The car has been great for my son. Had to do a couple minor things (new tires and a battery), but hey, it's a used car and that's to be expected. Not sure why all the other reviews are bad, but I'd recommend them to anyone. Nice folks. Good cars. Good prices and they didn't pressure me. Worth a visit.
Mr. and Mrs. Isaack Ibrahim owners are a pleasure to work with i bought an 06 Volvo XC90 from Amal Auto and what can i say I LOOOOVVVVEEEEE MY BABY Yes i liked the fact that they didnt try to take advantage of me because i was a woman i know most car dealership see that you are a woman with two kids and they try their hardest to get you into something with high payments and a car you dont like BUT NOT AT AMAL they are HONEST people and will get you in a NICE LUXURY ride at an VERY GOOD PRICE Thank you Mr and Mrs Isaack and may God bless your buisness i look forward to doing buisness with you again in the future happy customer
Recently purchased my escalade from April at straightline Auto and let me say my overall experience was great. Couldn't have asked for a more fair and realistic experience. I read some of the poor reviews and sounds like some people have unrealistic expectations. At the end of the day it is a business and we the consumer want the best deal so there must be so sort of compromise which is exactly what I feel I got. Very fair numbers on my trade and below market price on their car. Not to mention a very polite and knowledgeable salesperson. I WILL be purchasing my wife's car from there in the near future.