I ordered the Texas Special: double meat cheese burger with Thousand Island dressing, plus onion rings. Poppy Seed buns are the norm here.The burger was delicious: based on the patties size I suspect you all probably want to stick with double-patties choices around here.The onion rings were also fantastic: the batter was just the right amount of thickness for the thin onion rings.
I’m so livid right now that I even have to give this trash facility 1 star to leave a review. Last night my sister made an online pick up order at Chili’s on Wheatland for a bacon cheeseburger and fries. The order was initially for my 78 year old grandmother and after a couple of bites she stated it was nasty and didn’t taste right. The room was dim and when turning in the light Oh my God the meat was raw and I’m not talking medium rare it was barely browned on the edges and the inside was so pink it looked the same as if it was fresh out the package. I understand mistakes happen but this is just simply not giving a dam and I’m sure the one that cooked and served it wouldn’t feed that atrocious meal to their dog. It doesn’t stop there when taking it back and asking to speak to the manager which was an African American guy wearing glasses with no name tag and distasteful customer service was unapologetic. When placing the food on the counter and explaining what took place he moved swiftly to close the container and trash it to prevent customers from viewing it. Never one time apologizing for the situation or the inconvenience and I asked for the corporate office contact information and the number he wrote was incorrect. To the Chili’s company WORDS OF WISDOM: A CREW IS ONLY AS GOOD AS ITS LEAD, and he’s INCOMPETENT of doing his job as well as your food preparers I can’t quite label them cooks at this point that would be comical. However, I will be reporting this to the proper Health authorities first thing Monday morning. I really wish I could upload these pictures I have for the public to view along with online order confirmation receipts. KNOW BETTER DO BETTER PLEASE AVOID THIS LOCATION AT ALL COST!
Safe to say I'll never be coming back to this restaurant. There's multiple issues that need to be addressed. First and foremost, the amount of time it takes to get our orders taken and served. It took nearly an entire hour to get seated, drinks ordered and orders taken. It took another 30-45 minutes to have our food brought to us which is average for the amount of people we brought. The menus aren't very descriptive and in my opinion, the food is overpriced for the quality. I've spent about the same amount of money for a plate of food at Texas Roadhouse and the serving size and quality of food is so much better. Secondly, the staff. Mostly everyone was welcoming and friendly but there were times where we had one of the staff members hang around for a little too long and created an extremely awkward environment and it's a very bad feeling. The girl mentioned she's new to the restaurant so I didn't want to be rude and dismiss her abruptly. Also the fact that she even grabbed a napkin that I had placed on the table after I finished cleaning my mouth and threw it at my head, she said," Hey I have to clean that." That there crossed the line and it is unacceptable. I've never felt so disrespected in my life. She finally disappeared when I told her I wasn't doing fine and stated she wasn't going to come back and said she wasn't doing her job correctly which left my table both confused and even more uncomfortable. I could go on and complain more but I think this is good enough and I hope everyone who reads this will think twice before visiting this restaurant with their family. Please take my warning and don't come here. Save yourself a trip and find another place to eat.
Hangar Steak and eggs for brunch: tasty, melt in your mouth, but at $20 it’s a tad overpriced. Then there the plating... omg!Live music for Sunday brunch: kind of nice. Giant TV above the bar takes away from the ambiance though.
Ordered a sampler platter of KC Burnt Ends, sliced Moist Brisket, and sliced Turkey: the Burnt Ends were not burnt nor ends, which was very disappointing. But the sliced brisket (moist is what I ordered) was delicious, and the turkey was, well, turkey, but moist and not dry.The house sauce helped the turkey a lot.Yeast rolls are amazing! As was the service.
We just had Another Amazing meal. Thank you so much. Our waitress, Kayla, was Awesome. Thanks again Kayla :)
Average Deviled Eggs; Biscuits are huge and delicious, fried chicken is yummy, potato salad is quite good, Mac-n-Cheese is good, Green Bean Casserole is great: waitstaff are very good.Then there are the cocktails... yum!
Rude inattentive staff who all seem to hate being at work are here to greet you and take care of you.Food is good though: their take of chicken and waffles is tasty.
Best damn chicken you will ever find ,be prepared to feel like you been transported to the projects or a ghetto like setting , even though the area is relatively nice the indoor restaurant is certainly not.....no free refills and they charge per pack of ketchup.That being said damn the chicken ,fries and fried okra are the world's best . If they ask you if you want seasoning ...hell yes you do ...
LOVE THE FAMILY ORIENTED ENVIRONMENT AND THE LADIES DRESSED IN BOOTS,JENAS AND TSHIRTS MAKE IT SEEM LIKE AN OLD FASHIONED COUNTRY STYLE RESTAURANT, THE LADIES AT THE BAR ARE FRIENDLY AS WELL AND THE OVERALL SERVICE AND FOOD IS FAST AND WELL DONE. NEW MANAGEMENT.