ROACHES, BED BUGS, MICE AND ABUSIVE EXTORTIONIST POLICIES: I have been staying at the Biltmore for a year now. My brother died so I painted my car black and red to commemorate his death! The Biltmore decided to tow my car after a year of being at this residence. Their reason: my car should have only one color not two. When I complained to the manager she condescendingly told me that it is their policy. Why did the policy only take effect after a year? First thing my friends asked me was: is this a luxury complex? I laughed because it is a ghetto trash complex infested with roaches; instead of focusing on getting rid of roaches, bed bugs and mice in people’s apartments they would rather focus on abusive towing policies like (no scratch on your car; no small dent; no paint damage; no window crack; in other words your car has to be perfect like their ghetto looking complex; what a joke!)We all know that they receive part of the money the towing company extort out of residents! My guest came to visit me one day; he had a dent on the back of his car; they towed my guest’s car because apparently he had to fix his car before he can park on this complex. SERIOUSLY!?? My guest said he can never visit me again as long as I live at the biltmore.My advice: if you are looking for an apartment complex; Go look somewhere else unless you want to have roaches, mice and bed bugs as roommates. If I had known what I know now, I would have never moved in this complex. Even the staff at the towing company couldn’t believe why my car got towed; when I called her on the phone to check on my car she said and I quote “I don’t know what the deal is with them towing your car” later on when I went and paid 164$ to get my car out of the towing place; another staff said and I quote “wow this is ridiculous” Now I need the biltmore to refund my 164$ that I paid to get my car out of the towing place and I need an apology as well because this is pure abuse
This community has been bought out by new owners, they have made a few renovations and have cleaned up a lot of the traffic it once had, they have changed all new staff within the office and maintenance as well, my experience with them was very pleasant.
ROACHES, BED BUGS, MICE AND ABUSIVE EXTORTIONIST POLICIES: I have been staying at the Biltmore for a year now. My brother died so I painted my car black and red to commemorate his death! The Biltmore decided to tow my car after a year of being at this residence. Their reason: my car should have …
Horrible! Walk, no, run very far away. Please, do not do yourself this injustice. There is not enough space here for the problems going on with this complex. New management, different problems. Negative zero stars if possible. They must be the absolute worst for too many reasons to list. Spare y…
5521 Greenville Ave Ste 102Dallas, TX 75206
From Business: Apartment Selector offers a variety of personal assistance services for apartment renters. It provides personalized services with an online selection of apartment communities. Established in 1959, it is a rental referral industry that has offered a wide range of home search services to more than 3 million renters throughou…
5665 Arapaho RdDallas, TX 75248
From Business: Step into the world of St. Moritz, overlooking the prestigious Prestonwood golf course. You will discover a rare combination of location, uncommon interior home amenities, exquisite architectural detail and unsurpassed service. With easy access to North Dallas Tollway, 635, and the George Bush Turnpike, you are only minute…
7865 Winding Way CtDallas, TX 75287
From Business: Preston Hollow Village is an all new apartment community offering upscale yet casual living. Our convenient location places us within walking distance of chic restaurants, shopping and entertainment. Community amenities include outdoor dining areas, fire pits, fitness center and more. Call today.
I would give this place no stars if it was a rating option. It's the most disgusting roach infested place ever! The staff is awful and has no concern for their tenants. My father lives here and he never wants me to go visit after dark without someone accompanying me. He says it's extremely unsafe here. Please don't put yourself at risk for cheaper rent, you can find a good deal elsewhere.
Horrible! Walk, no, run very far away. Please, do not do yourself this injustice. There is not enough space here for the problems going on with this complex. New management, different problems. Negative zero stars if possible. They must be the absolute worst for too many reasons to list. Spare your family the headache by avoiding dealing with this staff and community.
I am in need of talking ro corporate office if anyway corporate get this i need to talk please. I have tried to resolve it by not overloadi them
Whatever you do please don't live here. They have roaches, bad service, also since I moved here June 1st I haven't even been able to take a hot shower I've been advising management not once have the water in my bathroom has been fixed. This management only wants your money but can Careless about your concerns.
Nice owners. Quiet. Friendly place to live.
I previously had posted a 5 start rating, but that was for the owners when I had first moved in. The complex was sold and nothing was ever the same.When I moved out (which I couldn't wait to leave), they refused to return my deposit and breaking all the rules/regulations regarding the timeframes for notification, they insisted on charging me for their costs of doing business and for repairs that were not in place when I moved in.If you decide to live here, do not plan on getting your deposit back.
hi how are u doing there, how much is this bedroom per month? and did u accept bank cheque payment ?
Bedbugs and roaches... Tis place is nasty.
Terrible, Terrible, Terrible Apartments. I lived there a little over a year and they had four different managers and staff. They have sinced changed their name to Arbor Vista Apartments but it has the same management. They were sued so often that they were forced to change their name.When I lived there the staff was so gangsta. They would not even knock. They would just enter your units without advance notice or permission. Once I was there standing naked in my living room to check on something after showering and they bust right into my unit.There was a lot of drug selling there. They never fixed anything. When I moved from there the new management who had suddenly come in (she was later fired) was very abusive to tenants. She would come close into getting into physical fights with people. Right before I moved it was really the wild, wild west. She was a big woman. She would walk up on people, get in their face, etc. I called her once to express some concerns and she was rude, hung up on me and that was after shouting at me and just acting like she did not care.The Apartments were ran by slum lords who were very devious with the billing. Suddenly when she took over they suddenly hiked all the fees on everyone. They went back and just added erroneous fees. They were trying to make their books look good as they were trying to shop the units. Everyone suddenly had thousands of dollars in extra charges. Right out the blue. These were mostly poor black folks.I say stay away from this apartment AND Arbor Vista. They are one and the same.