If I could reduce it to 0 stars I would. Dropped off a vest to have patches sewn on. Was told to return at a specific time and she had not done any work. No apology, Nothing. She unpinned the patches (Because they where HER pins) and gave me back my vest. This was kind of important as I have an event the next day. Don't waste your time on this place. Go down the street.
Linen Service is definitely the place to go if you are looking for any type of linen or facility service for your business. A+ customer service!
We went to this business to get several badges sewn on to shirts, when we went there, she told us to unpin where we had the badges and re-pin them (something about how we didn't pin them right). We did, and we were not incredibly careful how we pinned them on a second time. When we got the shirts back, several of the badges were very crooked, and when we took them back to get them fixed, the woman explained (in broken English) that she sewed them on how we pinned them, and she didn't straighten them out because some people get mad about that. Fair enough, I suppose, so we asked her to fix three of them (the most crooked) and make them straight. We come back to pick them up, and she charges us for fixing them. Worst part was that two of the badges were still a bit crooked, though not nearly as bad as before. We tried talking to the woman about how she hadn't been clear about the fact that she would sew them exactly how we pinned them, even though she made us re-pin them in the store, and how at the time, we said we wanted them to be straight with the embroidered names on the shirts, but she only kept saying that it was our fault. We ended up walking away from her store with our shirts, and we will not use her business again. I would not recommend her Tailor shop to anyone, and from my experience and frustration, I would advise choosing a different Alteration and Tailor store.