Wow this freaking place. I have never wrote a review on any business considering some businesses make mistakes and just plan old bad customer service, however, this place is below that point of view. I walked in there to pay for items in which includes Burberry gucci and Louis Vuitton items but was stunned when I dropped off the same pieces one time and was charged an amount by the owner and then a different amount by the sister n law (who claims she is the owner, LIES, owner is the guy). Let’s just take a side note to say if one baby girls items cost more than the entire dry cleaning (which I’m used to) I am not going to be difficult or trying. Nonetheless, this place tried me and thought just because they say a few friendly things and always pay not looking at the bill or caring that they would get over on me this time. Little did she know two weeks prior I dropped off the same amount of clothes so why has my bill TRIPLED. I rationalized and said maybe because there were stains or something surely? Nope! She started yelling and didn’t want to let me speak to the owner or manager and just told me these were her prices even though they weren’t listed (let’s not forget to mention when I first ever dropped them off she told me the flat rate of 2.49) now it was 16 dollars this then 10 dollars that then 5 dollars that and I’m like are you serious. My husband on the phone and can hear everything said babe she just told you everything was 2.49 a piece. I could go on and on and on but long story short it was God himself and being thankful of his many blessings that kept me from going completely off on this lady like I could and should have. All I can say is this all and all keep going to this place and you will eventually get screwed they take advantage of you and that’s what I’m not okay with, ITS NOT THE MONEY (not trying to brag but my items are very expensive so it’s truly not about the money) it’s just the wow you really tried It.
We used them for years. Cleaning is great! Everything comes out perfect. We have also used them several times for emergency dress alterations. They were quick and done right!
DO NOT USE this cleaner lost the pants to my suit set which is an item that can not be replaced. The entire suit has to be replaced. They initially tried to argue with my wife that the we didn't even bring in the item, then they found a random pair of slacks and tried to pawn them off on us. At the end of the day they are only willing to pay 10x the cost of cleaning for an item that they lost!! $40 for a suit set that is worth $500!! The owner is an arrogant a$$ unwilling to pay for his mistake. NEVER USE THIS CLEANER
Very good seamstress/tailor and the people there were so nice. Definitely going to take all my clothes that need alterations there. I have been looking for a place like this for a long time.
I am a resident of Cypress Creek Lakes subdivision and this cleaners lost one of my favorite polo shirts and would not admit to it. You are advised to check all of your clothes before leaving. If you are missing an article, they will not admit or replace it. Very rude people.
Worst experience ever . There was a lady who claimed to be manger & did not help me out in solution to fix the issue I had . There was no refund or care !! I ask to leave a name and number for owner & she refuse to take it because she said there not allowed to & she just walk to office and locked door when I wanted to speak to her !! I WILL NEVER ATTEND THIS WASHTERIA AGAIN . Worst experience & worst of all all my son clothes was ruined ����PLEASE DO NOT ATTEND HERE !
Avoid this place. Not satisfied with work they did on one visit. Owners cant speak English very well and it is very difficult to communicate with them. In the end, they wanted to upcharge me $95 to redo the clothes the way I wanted them done originally. They were not willing to reduce the price and didn't seem to care either way. There are way too many dry cleaners in this area to put up with poor work, (wrinkled clothes coming from a dry cleaners is probably even worse than poor work). USE THEM AT YOUR OWN RISK.
There's a young girl who works there and always has her baby with her. I think that's very unprofessional and annoying. I love baby's but that baby will scream and cry and she doesn't do nothing about it. She is not nice or friendly to customers always looks mad The dryer only gives you 6 min for a quarter. Not worth it!
Stay away from Mega Cleaners. They will lose your clothes. Even though they do the cleaning in house they still manage to lose the clothes and then act like they may not owe you any money for replacement of the clothes. I would give no stars but you must give at least one in order to rate.DO NOT DO BUSINESS WITH MEGA CLEANERS.
I will never again use this place. Worst product ever. I've used them for almost two years but within the past few months their service has gone to $hit and I will be taking my business somewhere else. I take stuff in to be dry cleaned and it comes back in worse shape than what I took it in. I could go on and on but this place does not deserve the effort. This place is HORRIBLE!!!