Terrible service Went there through drive thru and had to wait 40 minutos and realize maybe i need to go inside and ask about our order
Awesome tasting burger only reason for the 3 star is the burger was not done completely. Burgers are huge. A little on the pricey side
Food Poisoning. Came in and sat at the bar. I ordered food to go but decided to take a bite. I didn't even get 30 minutes down the road and had to pull over to leave a not so present surprise at a hotel. I called the manager to let him know of what happens. He responds with a light apology and says he will have a conversation with the staff. Um sir you need to do more than that like I don't know.. investigate the food being used for example. Customers beware. It will be interesting to see the Health department reports. Can you imagine if I ate the whole meal? I would probably be on a hospital bed now. I'm throwing this food out. I'm literally disgusted by money going to waste here and the inadequate response I received. From the quality and lightness of the manager's response, I seriously doubt anything will be done.
Horrible service on multiple visits. Waiters rarely know the menu. Food is decent but rhe horrible service trumps all. enough said.
My husband was asked numerous times about his disability & why he was parked in a handicapped spot,when he has a clearly visible DV plate,was told his vehicle would be towed after he had already shown his plates to non employees(who instigated).I did negate to mention their was another truck parked in a handicapped spot next to his with DV plates but,it was an extended cab 4WD truck more "American".No one in there was in a wheelchair or looked disabled as my husband. 3 gsw's while serving our country & credentials to match,& was still harassed about his disabilities,Im sure the other individual in the handicapped spot next to him wasn't! Is this Wolfies policy to harass every individual who parks in a handicapped spot?He was the only African American in there did that play a role in it?the Manager didnt fully investigate every vehicle in handicap but she came to him w/o going outside to view his plates.Maybe this Wolfies loves their wounded Vets,but they don't if you aren't White?
We love Ainsley Court! My sister and I visited 8 different assisted living homes 3 years ago for my mother before we decided on Ainsley Courte! Several of the homes I would come out with tears in my eyes or crying thinking mom could be living in some place like that. Then we found Ainsley Courte...thank goodness! They are the best! They are truly interested in their residents and want to keep them healthy and entertained. They have a great resource of engaged volunteers that help with so many of the activities and outings. These volunteers are not a one-time shot, they continue to keep coming back to help with the residents. I see the same faces over and over again. They know mom, they know her by name and always engage her. I can't ask mom who they are because she has Alzheimer’s. I know she knows them as there is one boy she "high-five's" when she sees him. She doesn't know his name but she knows the high-five. One of my favorite things is the young mothers bring in their babies and their little ones to visit and play with the residents. It is the sweetest thing in the world to see my mother able to hold and play with the babies since her great grandchildren don't live in Houston. The employees are wonderful and are truly care! Many of the same employees are still there after 3 years. Very few places have 100% retention of their employees. They take great care of mom! Since mom has Alzheimer’s she can be a little difficult, but all the employees know how to handle her. To help her over that "hump". They respect her as a person and understand she doesn't always mean or know what she says. I don't know what we would do without them! I really appreciate how kind they are to her. The facility is always clean and does not have that "old home" smell as so many did. We were able to repaint mom's room to the color of her bedroom at home hoping this would help with the move. The staff made the move-in very smooth. I just cannot recommend Ainsley Courte enough! If you are in need of an assisted living home for your loved one, I encourage you to visit the facility at any time of the day....several times even so you can see they are sincere.
This was a very 50/50 experience. I went in to the restaurant around 4pm which is an unusual time for a lot of businesses. It appeared the owner was at the register but did not greet me and did not seem at all friendly, I would go so far to say that she looked annoyed to be working (I hope that wasn't the owner)! A young employee took my order and answered my questions. I did have to repeat my order twice as two employees got my plate together. The decor is shabby chic, rustic, western. A lot of lace, chalkboards & picture frames. I loved the decor! I ordered the chicken salad sand which, it came with a side choice (salad) and a cookie. I had the coconut merainge pie and water. My meal was around $13.00 total. The sand which was huge!! Only ate half. The pie tasted a few days old but it was edible. Once the employee sat my food down at the table I was never checked on again. No one asked how my meal tasted or if I needed more water. I literally finished my meal got up and walked out without being spoken to or fairwelled since I placed my order and paid at the counter. I let itdidn't bother me that much because it just seems like that kind of place. If you are wanting good "customer service" this isn't the place for you, but if you want something outside the box and don't mind fending for yourself then you might like this place. I do think they could create a better experience for their customers and have more regular business. I gave it 3 stars because I like little places like this with neat decor and quiet place to sit and eat. If it weren't for that it would have gotten 1 star.