Eye Trends - Barker Cypress

Be warned.



When my prescription sunglasses arrived, I immediately told the staff that I was dizzy from the correction. They asked me to wear the sunglasses for a few days to try to get used to them.



Two days later I returned the sunglasses as far distances were jumpy. I had to remove the glasses to see near when I bought gas or put my groceries in the car. When the sunglasses were returned to Eye Trends Barker Cypress, I was told that the prescription was correct as to the doctor's orders. I felt that I was at fault for the wrong prescription. I tried to tell the assistant that it was ok for them to be wrong let’s fix the problem. I was told again that I should try the sunglasses for maybe two weeks to be sure. I said no matter how long I wore the sunglasses they were the wrong prescription. I left the sunglasses at Eye Trends Barker Cypress.



A week later I received a phone call by the assistant manager who told me that they would remake the lens as to last year’s prescription and when I picked up the new sunglasses "I would be stuck with them".



The new sunglasses took over two weeks to arrive. The manager said to me that they arrived the day before but he didn't feel like calling me until today. Why would someone tell you that?



When I picked up the new sunglasses, I could see far clearly but not near. The prescription was better. I will wear the sunglasses while driving and I can tolerate the poor near vision when needing to see my car dash. I will have to buy nonprescription sunglasses for gardening, outdoor markets, and other close distance vision.



The prescription sunglasses were billed as $555.00. When I asked for the refund of not receiving polarized lens I was told that it was already billed and no refund could be made. Therefore I had to pay for something I did not receive.



We had been to this facility once before for my families eye glass needs. My husband did not want to return to Eye Trends Barker Cypress and I should have listened to him. As for our family we will happily choose to go to another vision facility. This was my experience and I wish you better luck if you decide to go to Eye Trends Barker Cypress.