An absolutely outstanding experience. The Greater Houston Houses LLC team was very responsive and patient. They made the process very easy from start to finish - about as hassle free of a home selling experience as you can make it. Definitely recommend to everyone..!!
Everyone here has been so truly helpful and professional! Jessica and Ashley are amazing at what they do would recommend this company everyday all day to anyone!! And for the person who said anyone that writes a good review is part of a scam for this company, that's totally false i have no reason to write a good review other then the fact that my personal experience has been nothing but amazing. Bad tenants may be the reasons for bad reviews..
Beware!!! Do not rent from this company! They will try to keep your security deposit and charge you for repairs that do not exist and normal wear and tear cleaning and painting. My son and daughter rented a house from them in Nov 2015 for a year. They were perfect tenants, paid their rent on time, kept the house and yard clean, gave all the required notices of move out, cleaned the house better than when they received it (the house was filthy upon move in) and did a final walk through with a Zing rep. A full security deposit refund was expected by November 30th. More than 30 days past since move out and nothing had been received from Zing so we contacted them. They gave an excuse that no forwarding address was given (a lie) and they would have the refund processed now. Finally on January 7 we receive a certified letter with an itemization of charges for cleaning, painting and repairs with an additional $600 charge over and above the security deposit. They were keeping the security deposit and demanding we pay them $600 more for what should have been considered normal wear and tear. There were absolutely no damages to the property and the property was given back to them much cleaner at the end of the lease. We disputed their charges and ended up filing a small claims suit against them and the owners of the property. We had pictures, witnesses, move in and move out documentation, sowe received our deposit back plus court costs! It was absolutely ridiculous that we had to go through all of this hassle just to get back what belonged to us to start with. They thought they could bully two inexperienced young people and get away with it. We were not going to let that happen and ruin their very first rental history. From the research I have done on this company, its owner and other court cases I have found in Harris County, this is common practice for them. Beware!!!I would give this company "0" stars for the way they treat good tenants!
I have tried numerous times to get in contact with someone and no one ever answers. I have left many many messages and again no one will return my call. They have not fixed anything . I am very dissapointed with these people. In the beginning they started very good but not sure whats going on now.
This company is a SCAM don't use them they only want your money. I paid on time for 3 years and they still tried to beat us out of money. The staff is VERY RUDE Maricela is the Manager she is Very Rude and UNPROFESSIONAL. This Company Need TO CLOSE ASAP>>>> SCAMERS
Any one who writes a good review of this company is some way profiting from the scam this company has run for years. I rented from them for 2 years and they did not fulfill one work order. The staff is extremely rude and inconsiderate. On four occasions they "lost my check" and tried to charge me late fees. so i started sending them payment by certified mail so they have to sign for it and twice they refused to sign for my check so the check was returned to me and late fees where incurred. unless this is the only place you can live at in order to not be homeless do not support this sham of a company. when I left I was charged 150.00 for lawn clean up fee so that i would not receive my deposit back.
Was a tenant in one of their properties for over a year. Their lack of communication with tenants could be forgivable, but their repair work (3 weeks after a request was put in) was laughable, and they often treated our phone calls as an inconvenience for them. When they responded to our requests (the few occasions they did return our emails and calls) it was always discourteous and completely unprofessional. I of course would not expect too many things from them as a management company (at least from the tenants perspective).. Property owners, please be aware of who you are trusting your home with.
Worst property management company ever! Tenants and homeowners beware! I moved into a house in San Antonio, on August 1st. I am still waiting on repairs. Some of the repairs effect the health and safety of myself and my family. It looks as though, I will have to consult with an attorney in order to get these repairs made. The repair person, Debi doesnt return calls or emails. When she does get back to you, she is rude, and acts if though you are totally inconveniencing her. Then she will lie and tell you that she has contacted a contractor. BS!
they don't even deserve 1 star. TERRIBLE customer service. agree with other review. no direct lines, just a mass voicemail which is useless because they do not return phone calls or emails. No emergency hotline for major issues, like water or ac problems. when you finally get someone on the phone they lie and give you the run around. I have no idea why any home owner would do business with this company. I can not wait to move out of the home I am leasing. I had to call tons of times, several days to try to get repair done. SMH
This is a HORRIBLE company to deal with, whether you are a tenant or an owner. They are rude, extremely expensive and completely unresponsive to issues that need taking care of. You will be dealing with many different people depending on the issue instead of having one assigned contact for all problems. For the tenants they only have an answering machine which is always full, so you can't leave a message. I once sent an email to ask for my contact to call me and she NEVER called me back. Please save yourself the trouble and find yourself another management company.