As a renter, I was given keys to doors that just didn’t work. So I managed to just work with the key that worked all my deadbolts. Unfortunately, out of habit, I locked the door handle lock – the lock that I did not have a key for! It was 9:30 at night and I was in a panic. It was just my daughter and I and as a single mother, I always worry about people’s intentions and motives. It’s scary to ask/hire help from people or companies that you are unfamiliar with. A friend told me to call a locksmith because my landlord was out of town and the only thing I had was Google. Thank God the first company that I called was A-Tri-County. Jay was VERY patient with me on the phone as my panicked, anxious mindset probably came out as rudeness. He made me aware of what car to expect in my driveway and handed me his business card immediately to identify himself. This might not sound like a big deal to some, but to me, it was a huge piece of mind. While he was getting the door unlocked, Jay educated me on some things to speak to my landlord about and made many valid points to ensure the safety of my daughter and myself. He was very professional and went above and beyond to make this horrible experience not so bad after all. Jay from A-Tri-County Locksmith is already programed into my phone! I would recommend him to anyone looking for a fast, reliable, knowledgeable, caring, and empathetic locksmith. If I could give more than 5 stars, I would.
9011 Freeway DrMacedonia, OH 44056
From Business: No one understands the homes of Cleveland better than Champion. Many of our Champion Representatives live nearby and have extensive knowledge about the residentia…
When you need a locksmith for any job, large or small – look no further than A Tri County Lock. Jay is a pro. His integrity, reliability and excellent work are second to none. We had a recent break-in and needed to fix the lock on our side door. Due to the wear and tear, we weren’t sure if a new door was needed. Jay came out on a cold snowy evening and without hesitation went to work on it, saving us the cost of a new door and its installation. Besides replacing the doorknob and lock, he took the door off its hinges and re-hung it so the alignment was better, repaired the molding around the doorway, and reinforced the lock with a metal plate so it couldn’t be jimmied. As he worked he explained exactly what he was doing and why. It’s hard to find a tradesman nowadays, who takes such pride in his work. Thanks to Jay, we feel completely secure – and the cold air doesn’t seep thru the cracks anymore. Tri County is a local company. So, when you call, you know who is coming to fix your problem. The price was reasonable and more than fair. We highly recommend A Tri County Lock and their excellent service.
I am a young single woman who just bought her first house. The seller only gave me one key which only opened one of the 4 doors to my house and garage. I wanted the locks changed ASAP for fear that there were keys to my house floating around in dishonest hands. I found Tri-County on here and read their reviews and gave them a call. He was very polite and told me they would come out and help me as soon as they could. He came out only a couple hours later (pretty good considering how late it was) quoted me a fair price, which he stuck to, and did the work quickly. My locks work a lot smoother then before. Most important is I feel a lot safer! Highly recommend!
I called A Tri-County Lock to fix my slider door lock. I was impressed with the promptness of the service, and the fact that my lock was fixed quickly and worked perfectly! Because the service was so good, I called A Tri-County Lock again recently when I moved. Jay re-keyed my locks, added some bolts, and even saved me some money by fixing a door lock that I thought actually needed to be replaced. He also gave me some tips on how to make my house more secure. I would definitely recommend A Tri-County Lock. -Fast, friendly and reliable service! I will be calling them again when I need any type of lock service.
Awesome, fair and fast. Jay replaced all the locks in our home. We have old doors and they werent an easy fix. Half the locks didnt work or the dead bolts wouldn't close all the way. Jay and crew made short work of all our issues. Everything works flawlessly now. Doors close smoothly and all the locks work great and now our keys work all the locks. Very professional and I could tell he genuinely cares about whether or not my homes locks work correctly and that my family is safe. Would recommend them to all. Great company.
Jay just performed a same-day repair for me and my experience matches the other positive reviews. He clearly takes great care to make sure that the client is informed and happy with his services. As he said when leaving, "I want to make sure you and your family are safe." and I really believe he meant it. In addition to the requested repair, he pointed out other home security things that we were doing right or wrong. I would not hesitate to recommend this company or call them again if I need assistance.
I would highly recommend A-Tri-County lock for any of your needs around the house. Jay came and did an extremely good, as well as efficient job of replacing hardware on one of our doors, and re-keying several other doors and deadbolts. Jay worked very hard to stay within my budget, and even went out of his way to drill some additional holes and insert some screws to help support the door hinges, which I didn't even realize needed to be done. He was very thorough, and worked with my best interests in mind.
Our business called this company to extract a broken key from the safe. The person on the phone was courteous, friendly, professional and east to understand. The locksmith arrived quickly and on time. Again, the representative was professional, respectful and communicated well. The person extracted the broken key from the lock, made sure the safe lock was in good working order, and was on his way. The service was quick, reasonable and exceeded our expectations. We will use them again for our lock needs.
Hired A-Tri-County to rekey and replace a few exterior locks. Jay was exceptionally knowledegable and helpful. He did not push me into paying for services I didn't need, and even saved me some money by repairing one lock onsite that I was prepared to replace. I would absolutely recommend them to anyone, and will call them for any future service I might need. These guys do it the right way.
I was extremely impressed with A-Tri-County Lock, LLC. I called today to schedule an appointment & Jay came over this evening to re-key some locks & examine & repair deadbolts. Very professional & friendly. He gave me some excellent tips to increase my security. I would definitely recommend this company to anyone needing lock work. Very reasonable for all he did. He even gave me extra keys.