I recently visited the branch at Cutler Bay to open a checking account. Since I put a foot in, the Manager started making a lot of questions as if I were a criminal. I felt like I was being interviewed by a police agency, emigration, or even worse the IRS. I didn't feel welcome. I opened the account because it was very close to my home, and I don't have anything to hide, but I don't think I last with them. I expected other things from a small bank.