Great staff very easy to work with. No pressure, with a great selection to choose from. Come and see them at Timbrook Nissan.
Must be something terrribly wrong in the service dept. My vehicle and I were held hostage unitl I paid the bill of a third party towing company. The bill for Ford was only $42, a reasonable amonunt. What business was it of theirs if I hadn't paid the towing company yet. Winter's Towing on Spruce Spring Road charged me $160 dollars to tow my car 21 miles to Shaffer Ford. Ford said they would call the police if I left the premises even if I paid the Ford bill. After my vehicle being held hostage for about an hour and in the process of paying the towing bill of the third party, I lost it and told a Ford employee to F@#$ themself. Then they called the police to have me arrested for making a public disturbance. I would have left 10 minutes after my arrival, after paying had they not insisted I pay the overcharging tow company. To further humiliate me, they called the police to arrest me, with the police on the phone they insisted that I apologize to the employee so the police would not come and arrest me. What about me, keep me and my vehicle hostage for about an hour, insisting I pay a bill to a third party. I take my apology back, and wish I had said it to a few of the hovering swarm of intimidating men surrounding me. This was just my personal experience, hope it's not yours.