What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
10218 Mount Savage Rd NW Ste BCumberland, MD 21502
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Cumberland area, turn to Safelite AutoGlass. Those in Cumberland…
1230 National Hwy Ste 1Cumberland, MD 21502
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I, too, have had unpleasant experiences with this company. Their "low price guarantee" sounds good and all, but their tires simply are NO…
10811 Locust Grove Rd NWCumberland, MD 21502
From Business: Babb Motor Sales sells good, clean, affordable used cars, trucks, SUV's, motorcycles & more. We are the oldest used auto sales dealer in the Tri-State area, since…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Great staff very easy to work with. No pressure, with a great selection to choose from. Come and see them at Timbrook Nissan.
I started using Roy's for my auto service a little over a year ago on the recommendation of a neighbor. We're on a very limited income, so the fact that Roy's provides superior repair service, with an amazingly friendly and helpful staff, and keeps the price reasonable, is a god send. I don't know what we would do without them. They have my loyalty for as long as I live in the area, and I highly recommend that anyone living in the Cumberland/LaVale area use them as well!
I've been dealing with this business for over 25 years. They've always stood behind their work. The tires have given me good value and performance. Service has always been fast and friendly. I will positively deal with them again.
these gentlemen and ladies are top notch professionals, they took care of my car with expert handling. Now my car rides like a new car.
BEWARE!!!! I was referred to G&G by a few people to get new tires on my vehicle. I called to get some prices, which were reasonable and decided to go with them. The day that I was headed over there I called again to make sure they had the tires in stock since I live 45 minutes away, they said they did. When I got to the garage the tires I was quoted for were not in stock so I got the next available. They did the work in a timely manner, came back and asked if I wanted my vehicle to be aligned(which I agreed to) and a few minutes later they came in and told me they couldn't do the alignment cause I needed front end work done and they would schedule me in to get the repairs done, they already had my vehicle pulled out front so I couldn't see what actually needed repaired. I advised them that I have a mechanic so I asked them to just let me know what needed repaired and I would be back to get alignment done. I contacted my mechanic and ordered my parts, once my parts were in I dropped off my vehicle to him, he later called me and said that there was no way I needed any of that work done. I took it to another garage and I explained to them what was the problem and they said not even a slight chance any of those parts needed replaced, they did my alignment that day. I contacted the manager, John and explained the situation only to be hung up on. Now I am stuck with these parts unless I want to ship them back and pay for the shipping and restocking fees at my own expense. Worse experience ever when it came to dealing with a garage and I hope females will take caution when going to this place if this post don't make them steer clear of this garage completely.
We always get all of our tires here for our vehicles. You can't beat the price or the fast, friendly and excellent customer service in which they provide to their customers. Much appreciated.- Hal & Debbie Weasenforth (Keyser, WV)
Top notch business. Fast and friendly service.
You can't find service like this in many places anymore! Great experience!!
Must be something terrribly wrong in the service dept. My vehicle and I were held hostage unitl I paid the bill of a third party towing company. The bill for Ford was only $42, a reasonable amonunt. What business was it of theirs if I hadn't paid the towing company yet. Winter's Towing on Spruce Spring Road charged me $160 dollars to tow my car 21 miles to Shaffer Ford. Ford said they would call the police if I left the premises even if I paid the Ford bill. After my vehicle being held hostage for about an hour and in the process of paying the towing bill of the third party, I lost it and told a Ford employee to F@#$ themself. Then they called the police to have me arrested for making a public disturbance. I would have left 10 minutes after my arrival, after paying had they not insisted I pay the overcharging tow company. To further humiliate me, they called the police to arrest me, with the police on the phone they insisted that I apologize to the employee so the police would not come and arrest me. What about me, keep me and my vehicle hostage for about an hour, insisting I pay a bill to a third party. I take my apology back, and wish I had said it to a few of the hovering swarm of intimidating men surrounding me. This was just my personal experience, hope it's not yours.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.