More Info

Location
Westfield Culver City
Neighborhoods
Fox Hills, West Los Angeles
AKA

Sanrio Surprise

Categories

Reviews

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teekay101

05/31/2014

Overall
Disappointed!!!

Came in the Sanrio store w/my niece May 30, 2014 @ around 8:00pm. Upon walking into the store I saw 2 employees standing in the middle of the store (I thought to myself...no greeting from the employees? That was odd) & as my niece excitedly enter she quickly diverted her attention to the right side of the store, about 5 mins into us shopping I hear very friendly HELLO's from the employees to the guest & I said "oh so you do speak!!, I wonder why I didn't receive that same welcome?" Either one of the employees didn't acknowledge my comment!! My niece & I still continued to shop, several more guest came into the store & not a hello was unturned, it was just as friendly as the first one I heard (but they weren't speaking to me), my niece selected her items that I was purchasing for her & I made my selection too (I am a HUGE Hello Kitty FAN), as we approached the counter I was really feeling apprehensive about spending my money in Sanrio but I just could NOT bring myself to disappointing my niece so I went ahead & made the purchase, I let the lady know how very insulted I was that we weren't greeted when we first walked in & to add insult they greeted EVERYBODY else, who didn't make a single purchase!! I let her know how their actions were "very RUDE & I'm spending my money too" I also said how "it's very hard not to see me, how can you not notice me?" I didn't badger the lady because for 1 my niece was standing there & 2 that isn't my nature, with that being said the employee STILL didn't even acknowledge what I said!! I WILL not ever go into that store...I don't care if everything in there cost a DOLLAR, I won't set foot back in that store!!! It saddens me to know that people still don't accept the color of my skin & that is so sad in this day & age, I'm always hopeful that these things have been overcome but obviously it hasn't! I'll take my business else where.

Details

Phone: (310) 313-1694

Address: 6000 Sepulveda Blvd, Culver City, CA 90230

Website: https://www.sanrio.com

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