This is a great car lot. I had a wonderful experience with them this month. Michael was my sales man and he was absolutely wonderful. I'm happy I found them. Good job Joe's, you have a customer for life!!
The only reason I'm giving this business one star is because "zero" was not an option. Be careful when dealing with these people. Their contracts and their practices are very shady and unethical. If you're just a few days late with payment, they will repossess your car and you'll have to pay the full balance, plus fees they tack on (read the fine print), to get back your car. I would highly recommend not doing business with these people. My friend purchased a car from them earlier in the summer. She's a single mother with five children, and a really good person. They supposedly gave her flexible payment options; either weekly, bi-weekly, or monthly. She was just a few days late a couple of times, but she was making her payments. On a recent Sunday night, a "repo-guy" (whom her neighbor reported as being dressed in a jacket and wearing a ski-mask), repossed her car. The "Repo-Guy" left out racing the engine and hot-rodding the car down the street. She went to their office the next day to make a payment (which she was going to do, anyway). She explained to them she had cancer and the payment had slipped her mind with the emotional turmoil and doctor visits going on. They said they didn't care, and they were extremely rude, unprofessional, and they even engaged in personal, verbal attacks on both her and her mother. Calling them names like "the devil," and being very sarcastic. To get back her car, they made her pay the full outstanding balance, or else they would sell it within ten days. When we went to pick up the car, they were very unprofessional, irate, and not pleased with the fact that my friend's Mother was videoing the process (video coming soon). I'm a business person myself, and I'd never mistreat or disrespect any of my customers they way they did. They pretended to "pray" for my friend when she first purchased the car, but the people of this business exhibited combative and egregious behavior that is far from Christian-like. They were so belligerent, combative, and disrespectful that we called the Police to be on standby while we finished getting her car. We will be consulting with an attorney and exposing these people in all possible venues. Buyer beware!
Beware when you buy from these people. They imply that your car has been "checked out' but of course sell with "no warranty". I bought a vehicle that within a week and with less than 100 miles, had troubles that required a visit to the mechanic. Cracked heads, burned valves (among other things) cost $1600 after two weeks in the shop. I approached the owner, Harry Bivens about perhaps splitting this cost or at least putting something toward the repair, since it was obviously present at the time of the sale. No dice, wouldn't even consider it. SO, before you buy anything from them, make sure you have it thoroughly checked by an independent mechanic. I suggest you move on down the road. There are plenty of used car dealers in Cullman. I can't imagine all of them would have this attitude.
Amazing people here. Had no problem discussing EVERY car on the lot with me! They were quite busy but I never felt like I was being ignored. I honestly felt they led me in the right direction. I am loving the new vehicle.
My wife and I just bought our 2011 Infiniti G37x Sport here and this place was amazing. We live down in Pratville, but drove 2hrs just to see the car then ended up buying it. They showed us everything, from the CARFAX report to any service done to the vehicle while in their possession. If you are looking for a brand new vehicle, go to a New car dealership. This place is great for what it is and am glad we found it on Craigslist. You'll be satisfied with their customer service even if you don't make a purchase. I have always bought my cars from a private owner, but would have to say that this was a great experience. Highly recommended!
Had a great experience. Awesome service and wonderful selection. Would recommend to my friends and family.
I found them on Auto Trader and came to their website. I was able to surf through their site to find the Toyota Camry I loved. I called and they told me it was still on the lot so I went in the next day and took it for a test drive. It drove perfect, even though it was a used car it was in great condition! No gimmicks or phony sales guys! These guys are the real thing.
Very nice to deal with. Worked with me in every way and took the time to do what it took.
Always real nice, know my name and I would reccommend them to anyone.
Very nice to deal with. Worked with me in every way and took the time to do what it took to get there.