I've been using Loretta Buettner for years. My comfort is her top priority when I visit her and this is no small task since I have severe rheumatoid arthritis. I always feel refreshed and energized after my pedicures. The conversation is pleasant and the experience uplifting. I've jokingly said I need to keep her on a retainer because her personal service means so much to me. Will follow her wherever she's at. Thee Shop and Loretta Buettner have earned a 5 star rating from this satisfied customer. Go Loretta!!