Do not purchase anything from this place unless you want to give them free money for a vehicle that breaks down, motor blows and rod is slung before you even get home. I went back to him in less then 24hours, hoping they would be good people and either fix the vehicle or refund me my money, even with me being disappointed I still was polite as could be. I was told THERE IS NOTHING WE CAN DO. Buyers beware!!! I also still dont have my title.
Very helpful staff. Responded promptly to our internet request. Found Bill Smith had model with specs we wanted, and transaction was very smooth.
Sales experience was great. Love my car. 2014 GMC Sierra SLT
We purchased a 2013 Buick Encore and are very happy with it.
They helped us through a difficult recall issue very apologitic even though it5 wasn't there fault. Thank you.
You guys are great!! I had a great experience, thank you! :)
Thank you AAG Auto Glass for the amazing service provided, customer service and installation service. I had my windshield and tint service there, nice clean and professional job.
This is a great car lot. I had a wonderful experience with them this month. Michael was my sales man and he was absolutely wonderful. I'm happy I found them. Good job Joe's, you have a customer for life!!
The only reason I'm giving this business one star is because "zero" was not an option. Be careful when dealing with these people. Their contracts and their practices are very shady and unethical. If you're just a few days late with payment, they will repossess your car and you'll have to pay the full balance, plus fees they tack on (read the fine print), to get back your car. I would highly recommend not doing business with these people. My friend purchased a car from them earlier in the summer. She's a single mother with five children, and a really good person. They supposedly gave her flexible payment options; either weekly, bi-weekly, or monthly. She was just a few days late a couple of times, but she was making her payments. On a recent Sunday night, a "repo-guy" (whom her neighbor reported as being dressed in a jacket and wearing a ski-mask), repossed her car. The "Repo-Guy" left out racing the engine and hot-rodding the car down the street. She went to their office the next day to make a payment (which she was going to do, anyway). She explained to them she had cancer and the payment had slipped her mind with the emotional turmoil and doctor visits going on. They said they didn't care, and they were extremely rude, unprofessional, and they even engaged in personal, verbal attacks on both her and her mother. Calling them names like "the devil," and being very sarcastic. To get back her car, they made her pay the full outstanding balance, or else they would sell it within ten days. When we went to pick up the car, they were very unprofessional, irate, and not pleased with the fact that my friend's Mother was videoing the process (video coming soon). I'm a business person myself, and I'd never mistreat or disrespect any of my customers they way they did. They pretended to "pray" for my friend when she first purchased the car, but the people of this business exhibited combative and egregious behavior that is far from Christian-like. They were so belligerent, combative, and disrespectful that we called the Police to be on standby while we finished getting her car. We will be consulting with an attorney and exposing these people in all possible venues. Buyer beware!
Beware when you buy from these people. They imply that your car has been "checked out' but of course sell with "no warranty". I bought a vehicle that within a week and with less than 100 miles, had troubles that required a visit to the mechanic. Cracked heads, burned valves (among other things) cost $1600 after two weeks in the shop. I approached the owner, Harry Bivens about perhaps splitting this cost or at least putting something toward the repair, since it was obviously present at the time of the sale. No dice, wouldn't even consider it. SO, before you buy anything from them, make sure you have it thoroughly checked by an independent mechanic. I suggest you move on down the road. There are plenty of used car dealers in Cullman. I can't imagine all of them would have this attitude.