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Contact Us
General Info
Being involved in a car accident can be an unpleasant experience - with today's cars being so complex and expensive we want you to be assured that both the value and appearance of the vehicle are restored to their pre-accident condition - since your car is one of your most important investments, at Authentic Automotive we will take care of your vehicle as if it were our own. We work with all insurance companies from the time of the accident until your vehicle is safely on the road again, handling every phase of the repairs so you are not bothered with the details. *Owner of House of Kulor Paints *Ask Us How to Save Your Deductible
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri:
Services/Products
*Vehicle Sales *Buy - Sell - Trade *Fine Selection of Clean Pre-Owned Vehicles *Financing Available *Insurance - Collision Specialist *Free Estimates *Towing - Flatbed Service Available *PPG Deltron Base Coat Clear Coat System *Valspar Paint System *Semi-Down Draft Baking Spray Booth *Honest, Dependable Service *MECHANICAL / HIGH PERFORMANCE *Since 1988 We Have Been Performing Mechanical Repairs and Modifications on Early and Late Model Vehicles - We Service Any Make or Model of Car, Truck or Commercial Vehicle *Services Range From Oil Changes to Major Drive Line Replacement and Modifications From Mild to Wild! *We Use a State of the Art Snap-On Computerized Diagnostics Trouble Shooting Scanner *Complete Auto / Truck Service *Minor Repairs to Major Rebuilds
Brands
ppg
Payment method
all major credit cards, check, financing available, cash, discover, amex, master card, visa
Accreditation

ASE Certified Technicians

Categories
Auto Engine Rebuilding, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Restoration-Antique & Classic, Used Car Dealers
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Reviews

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Jerome F.

07/21/2017

Overall
Expertise
Professionalism
Promptness

I had my 1970 Olds 442 completely restored to "as new condition". My car was repainted to the original color and I felt they did a great job. They will be my "go to" body shop for now on. I'm 100% satisfied with quality the quality of their work.

Nancy S.

06/22/2016

Overall
Expertise
Professionalism
Promptness

A friend recommended Authentic Automotive for the rust issue I had on my car. I got an estimate, made an appt to get it fixed and when it was done it looked like I never had a rust issue! I am very happy with the work they did, the price was reasonable and what they quoted, the work was done on time and it looks great! I will be back for more work in the future.

Shirley B.

04/27/2015

Overall

My car broke down, I live near Authentic Automotive and thought I would give them a try as my previous mechanic raked me over the coals. When you are a woman some mechanics like to assume you are dumb and sell you more than what you need. That is NOT what I experienced at Authentic Automotive, they showed me the broken parts and explained what was wrong in terms I could understand. This place will be my new shop of choice!

shelby3

07/08/2013

Overall

Place has done great work for us on several projects. There work is top notch!

I have recommended them to several other people and they to are very pleased with the quality of the work.

kimintosa

02/24/2012

Overall
I would not recommend this pla...

I would not recommend this place and I'll explain why -



We have a classic car and needed some work on it. We were adamant about what our budget was - $2k. This was discussed in great detail.



We never received a written estimate (I believe there are laws requiring a written estimate at any auto shop). However, we were told they could keep the work we were requesting within the $2k budget we had designated.



Well, turns out our $2k budget ended up being $4500. How can this happen, you would wonder. Their excuse was, well it took more time than we expected, we had to pay two guys to do the work, and if I called you for every increase, I'd be calling every day. Yes, this is actually what they said to us.



Isn't that the businesses responsibility to call the customer to get prior approval for additional expenses beyond what we had designated in our budget? Absolutely.



If they couldn't fit all our requested repairs within our budget, it was their responsibility to communicate this to us. They fell short. They were negligent. They performed all the requested work anyway, obviously knowing they had already exceeded our designated budget, and then put us in a compromising position to pay a final bill that exceeded 100% of our agreed budget in the end, followed with lame and unprofessional excuses.



So after our shock and disappointment, we pick up the car and exit to the gas station across the street to fill up with gas. What happens now? The new gas tank, that we just paid for, installed by Authentic Automotive was not even installed correctly. The gas was flowing all over the ground underneath the car at the pump.



We immediately contacted the shop, who had already left to go home for the day, but in finally reaching them they had asked us to leave the car in their lot so they could repair it. So our drive from Wauwatosa to Cudahy was all for naught. After picking it up for repairs once again, repairs that were performed due to their error, they had the audacity to charge us for labor AGAIN!!!!



I would never bring any car or recommend this business to anyone due to their greedy and unethical business practices.



In reality, we should have sued them. And in speaking with those familiar with the law and other auto shops in the local area, we likely would have won.



What if we didn't have the additional $2k+? Then what?



Always GET A WRITTEN ESTIMATE. They should have supplied us with one, but neglected to do so. Yes, this was the businesses negligence, and we were taken for a costly ride.



Go elsewhere if you want to protect your pocketbook.

tosaresident

02/23/2012

Provided by Citysearch - 
Overall
I would NOT recommend this business and

I would NOT recommend this business and I'll explain why -

My husband has a classic car and needed some work on it. He took it in and was very adamant about what our budget was - $2k. This was discussed in great detail.

We never received a written estimate (I believe there are laws requiring a written estimate at any auto shop). However, we were told he could keep the work we were requesting within the $2k budget we had designated.

Well, turns out our $2k budget ended up being $4500. How can this happen, you would wonder. Their excuse was, well it took more time than we expected, we had to pay two guys to do the work, and if I called you for every increase, I'd be calling every day. Yes, this is actually what they said to us.

Isn't that the businesses responsibility to call the customer to get prior approval for additional expenses beyond what we had designated in our budget? Absolutely.

If they couldn't fit all our requested repairs within our budget, it was their responsibility to communicate this to us. They fell short. They were negligent. They performed all the requested work anyway, obviously knowing they had already exceeded our designated budget, and then put us in a compromising position to pay a final bill that exceeded 100% of our agreed budget in the end, followed with lame and unprofessional excuses.

So after our shock and disappointment, we pick up the car and exit to the gas station across the street to fill up with gas. What happens now? The new gas tank, that we just paid for, installed by Authentic Automotive was not even installed correctly. The gas was flowing all over the ground underneath the car at the pump.

We immediately contacted the shop, who had already left to go home for the day, but in finally reaching them they had asked us to leave the car in their lot so they could repair it. After picking it up for repairs once again, repairs that were performed due to their error, they had the audacity to charge us for labor to fix their installation error!!!!

I would never bring any car or recommend this business to anyone due to their greedy and unethical business practices.

In reality, we should have sued them. And in speaking with those familiar with the law and other auto shops in the local area, we likely would have won.

What if we didn't have the additional $2k+? Then what?

Always GET A WRITTEN ESTIMATE. They should have supplied us with one, but neglected to do so. Yes, this was the businesses negligence, and we were taken for a costly ride.

Go elsewhere if you want to protect your pocketbook.

kurttoy

03/09/2010

Overall
kurtsToy

My Toyota broke down while driving to work, I called my wife and she suggested I call Authentic because her mom has her car worked on there. I called, they came right out, towed my car with their flatbed to their facility and had it fixed by the end of the work day and they even drove me to work! I would strongly recommend this shop to anyone as I did not have issues with the reasonable price for the work performed and the employees were pleasant.

katy321

03/09/2010

Overall
Good Experience

Someone hit my car in a parking lot, my neighbor recommended Authentic Automotive to me as that's where he takes his car to get body and mechanical work performed. I stopped by without an appointment and they were able to give me a free estimate and I was on my way in 10 minutes. My insurance company told me I needed another estimate so I stopped at another body shop in town and it took them forever to get it written up and they missed some damage on their estimate. I decided to have Authentic repair my car and am very happy that I did. My car was repaired and finished when they said it would be, it was freshly washed and they even vacuumed out the interior! I would highly recommend them to anyone who needs body work done, I am so pleased with the service that I am going to make them my mechanics too!

impala.12

08/26/2009

Overall
Very Satisfied Customer

I was involved in a car accident, my friend recommended Authentic Automotive as he always takes his cars there. I took my car there, they handled all of the insurance filing for me, I picked up my car when it was done and I could not tell it had been in an accident! The blend on the side was perfect, the car was clean and the employees were friendly and knowledgeable. I was so happy with their work that when my car needed a tune up I brought it back and had Authentic take care of that for me too.

cmoore73

08/15/2009

Overall
Duster Guy

Jim and his crew at Authentic did a frame on restoration of my 73 340 Duster and all I can say is I am beyond satisfied. Anyone that has restored a car can tell you that it is never a seamless process and things are bound to happen such as late parts etc.. It is how these situations are reacted to is what counts. No matter how busy they were when I stopped in to check on my ride I was treated like I was their number one customer. Not only by Jim but by his staff as well. This is not to mention how well my car turned out. I brought them a rust bucket and drove out of his shop with a real head turner. As a matter of fact a show winner several times over! Just one example, Jim's crew painted my engine compartment. When I came to look at it I was like wow it's red but it didn't look like the color I picked but I figured I guess it must be. Well before the rest of the car was painted and the motor was dropped in Jim called me back down to his shop. He explained to me that he wasn't happy with the paint job so he took the initiative to redo it. Now it was candy red! That's what I call service!