I finally gave up trying to deal with the Sales Department on the boat trailer they sold me. I requested a CUSTOM welded Magic Tilt Trailer but received a standard bunk that didn't even fit my boat. After 1 week of unanswered emails and unfulfilled promises of "let me call you right back" I went beyond Crystal River Marine and contacted the manufacturer directly. Pretty crappy of the sales guy to substitute a trailer that he would want for the trailer I requested. If they couldn't deliver, he should have just been honest and said so.
Katy n Keith, you must be connected in some way to the folks at CR Marine... I am disgusted with the prices they charge. And, just a note, trying to reduce credibility of someones statements with comments about spelling is shameful. Tells a lot about you!
I don't know what this guy is talking about. Maybe he is just someone that is never happy with anything or the fact that he can't spell, but I was very satisfied with their service and professionalism. They do great work and if something isn't right, they will make it right.
These guys are crooks. Do not let there Service Dept touch any of your stuff. Dishonest !!!!