LKQ Auto Service Department
4950 W Ziggy St, Crystal River, FL 34429
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ABSOLUTLY THE WORST CUSTOMER SERVICE I'VE EVER DELT WITH !!!
I own an automotive repair shop for 18 yrs and when the salesmen ask me why they are not my first call I feeel like THROWING UP.!!!! The sales people LYE (FRANK) and try to steel sales from each other . I recently ordered a transmission from them made a deal on a low milage unit and when it arrived it was a used rebuilt from another stock number. It showed up a day late looked like crap and the sales man Chad promised to send me thew right one the next day. (friday) Well at around 11 am Chad called me and tells me they didnt get it on the truck and they had no way to get it to me. A BILLIO0N DOLLAR COMPANY WITH A BUNCH OF EMPLOYEES AND VEHICLES AT THER DISPOSAL AND NO WAY TO DELIVER IT TO ME. This made me have to pick up a unit from someplace else and put the customer in a rental car at my expense. (to do right ny my customer). Then to make it so bad didnt even have my return check to pick up the return tranny.OH no management return call to me either.BOTTOM LINE PURCHASE FROM YOUR LOCAL USED PARTS STORE. BIG COMPANYS SUCK!!