WORST SALON I HAVE EVER BEEN TO. If I could rate the salon with a 0 or no stars I would. I went to this salon to treat myself and have a relaxing day. My experience was ANYTHING BUT THAT. I waited nearly 40 minutes because they over booked. The woman I had an appointment with didn’t greet me or apologize for being behind schedule. Once I go into the chair I showed pictures of what I wanted and specifically said I did not want my hair cut. Well, she cut my hair and I got the “Rachel” haircut, a trend popular in 1999 not what was in any of my 2017 pictures I showed her. In addition, I received chunky highlights. Again, NOT what I asked for. The highlight bleed through the foil and my highlights are spotty like ppl-a-dots at the top. When I left the salon I realized the toner left my hair blue. Legitimately blue. I contacted the stylist RIGHT AWAY and heard nothing back. After a couple weeks living with this hair I finally worked up the courage to go into the salon and complain and they did NOTHING for me. I was asked, “what do you want me to do about it” from the stylist. I asked for the manager and she reference that I may have done my hair myself and took no ownership to the botched job. No apology, no ownership, nothing but blaming, excuses and poor professionalism. The absolute worst service of my life!!! You couldn’t pay me to go back there! I’m not one to go back and complain. It took a lot of courage for me to go back in there and say that I was unsatisfied. Hair stylist are artists and I respect their work. It was unfortunate how this was handled.
Ashley is amazing! She educated me on the difference in professional skin care benefits and how to care for my problematic skin. I have seen amazing results in a few short weeks! I also go to her for all of my waxing services and I love the natural body products she carries too! Best hidden gem in the area! I recommend her to everyone!
I love Studio MKM!!! This place is the hottest salon in the Midwest! Mary has been cutting my hair for over 6 years now and when I tell you I won't go anywhere else, I mean it! I won't go anywhere else! She is the best stylist in the world! She always gives 125% satisfaction! The salon makes me feel at home and everyone is always soo welcoming. Smells FANTASTIC too! For an organic salon, the pricing is super reasonable and all the products are the best! FIVE OUT OF FIVE STARS! STUDIO MKM IS THE ONLY WAY TO GO!!! STOP BY TODAY! :)
First let me start off by saying I have been going to this hair salon since it first opened which was about 7 or 8 years ago. I always just went to anyone because they are all great! ALWAYS AWESOME SERVICE! I have never left unhappy! I stopped going for a while because I had been busy with traveling for work, but upon my return I stopped in for my usual touch up color and highlights. I noticed a new face , and was a bit scared at first, but I have never left so happy ! Her name is Marissa! and I would recommend everyone to go and see her ! she is so sweet and awesome , and always does a fantastic job on my greys! she always suggest I do something different, and I always listen and let her do whatever she wants because it always looks great! I have never felt so confident in my life! Such a sweet young girl with such a big heart, she always knows the right thing to say whenever I am feeling down! so yes I would recommend this place to everyone! all of them are great! Never had a problem with any of them , I specifically love to go to Marissa for the experience she gives me !
GREAT TEAM !! beat prices!!
Calm and relaxing...Love this place!!!
My favorite salon in Crown Point!
I've tried many salons in the area and haven't been happy due to my unruly hair until I found Salon Salon I am so glad I found this Salon. New owner Stacy Davis is Hip to the newest styles. Love the atmosphere and music is so mellow. I already have another appointment in 6 weeks!!!
This salon is under new ownership the new phone number is 219-663-8560check out our website for more info thesalonsalon.com
Great hair stylists. Excellent service.