Zero stars if I could.We found Valerie through a friend and gave her a shot.She showed us the property that we ended up choosing.The carpet was stained and they said it was cleaned, there was still debris on it when we moved in.The fridge handle was broken and she said "don't worry about that" She took pictures during our walk-through so I would be very interested to know if those pics even exist.Every document they ever created has had to be redone multiple times because their attention to detail is TERRIBLE.I had to register my daughter for school and realized they never provided a copy of our 2nd year lease they had us sign, I requested it and they said they did not receive it from the owner.After several phone calls, I had to send them a certified letter to request it. They wrote a letter to take place of the lease (the lease was needed for proof of residency) they didn't even write our names correctly and gave my daughter a different last name. Some time before that incident, Valerie called me during our second year renting because I bought a used car and she said I was stupid for getting a loan on a car if I wanted to buy a house.We then tried to a buy a house before our third year of renting and Valerie was outright rude; verbally accosting me because I didn't choose her as an agent.I absolutely refused to deal with her from that day on.I made all my communications with Glen whom turned out to be no better.Anytime I would call Glen, he would ignore my call, and then he would call my fiancé with some half-assed answer.The icing on the cake was wanting to renew our lease for a 4th year. I began letting the agency know in April (our lease ended June 30). They did not tell us until June 1 that the owner of the condo wanted to sell and that if we wanted to we could buy it but otherwise we had to be out by June 30. We did not want to buy that property so scrambled to uproot our family.They still have not returned our security deposit.
Had a wonderful and professional meeting with the owner. His presentation and proposal was very creative and thought out. I look forward to using this company with any of our future projects.
unprofessional, sloppy work. DO NOT USE
Unprofessional and sloppy workmanship. Hired them for an interior paint job and its a total mess. They are NOT professional painters. Do yourself a big favor and do NOT hire. Owner has disappeared and ignores repeated phone calls and emails. Minus 5 star rating