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Quality without Compromise

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Sat - Sun:
Services/Products
Carrier equipment,
Brands
carrier
Payment method
mastercard, all major credit cards, financing available, check, debit, amex, discover, master card, visa
Location
Crockett Texas
Associations
NFIB
Categories
Geothermal Heating & Cooling Contractors, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Refrigerating Equipment-Commercial & Industrial-Servicing
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Reviews

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Linda L.

07/12/2018

Overall
Expertise
Service

Service doesn’t get any better than this! Our central air stopped cooling early Wednesday evening, after close of business. Mind you, in 2 days I have 10 family members coming here from 3 different states staying for the next 10 days - I was FREAKING! My husband & I were worried how long we would be without air. This is Texas - it isn’t going to cool off until November! I called C&C and left a message, expecting a call Thursday morning. Candice returned my call a short time later! She asked that I call the office @ 8:15am so an appointment could be “put on the books” for me. I called promptly Thursday morning and the scheduler told me “the guys wouldn’t be there first thing” due to other appointments, but that I’d receive a call when they were on their way. At 2:30 my phone rang and the technicians were on their way!
Josh & Connor were extremely polite, professional, knowledgeable and FAST! First Josh checked the thermostat & inside unit, then went outside. I cut the power, he opened the unit panel and had the problem pinpointed immediately (explaining everything he did along the way to Connor, who’s in training). Josh had the replacement part in his truck, Connor retrieved it, Josh installed it and told me “turn the power back on.” Our central air was diagnosed, repaired, up & running in under 30 minutes! I’m sitting here, comfortably writing this review thanks the C & C Heating & AIR.
Josh let me know your call will be received 24/7, and they perform service 7 days a week - and DO NOT up charge for evenings or weekends. Not many businesses operate at such a high standard any more - call C&C! They’re the BEST in Houston County!
Thank you, Candice, Josh & Connor!