Barraco's Pizza & Restaurant

this place has absolutely terrible service I've never been so disappointed !!! I have a small party and my entire family was disrespected by the managers and servers they started cleaning up and taking our tables clothes off as we were still eating to get rid of us I would never recommend this place not to mention we felt very uncomfortable with the service !!

First off, the reviews written on here are written by the managers. How pathetic.

Second of all, the food is terrible...the servers there are tremendously nice, but usually if you sit at the booths you'll be able to hear the managers screaming for someone. Ambiance is not the word I think of when I think of Barracos. The drunk people there scream and holler and throw up occasionally (at least when I have been there).

Their bartenders are HORRIBLE. They make somewhat decent drinks but have absolutely no idea how to hold a conversation...and don't even get me started about the lackluster personalities of the managers there. All in all if your looking for a good time with good food - your better off going to the Walmart across the street.

Good, great, and terrible all in one.



Food: Good

Service: Great

Issue Resolution: Terrible



I'd been ordering from this location about 3 times a month for about 3 years before running into my first problem. Unfortunately, the way they handled the problem was atrocious.



This happened in 2009, but I wanted to wait to post the review so I wouldn't get a delivery guy fired. I also waited until I got a new cell phone number so the manager over there wouldn't spit in my food every time my number came up. You'll see why...



I had several friends over and I ordered three large stuffed pizzas as well as a few appetizers. When it was delivered, I was surprised to see that they had delivered three small thin crust pizzas. I told the delivery guy. He told me to keep the three small pizzas and he would return with our correct order. Apparently, he made the call to the manager on the way back because within 2 minutes, I had a call from the manager. The man was literally yelling at me as if this was my mistake! I told him the receipt was for almost 100 dollars and listed three stuffed pizzas. He then told me that he would send out the correct order, but he wanted the three small pizzas back. I told him my situation. I had a dozen hungry guys who'd already been waiting an hour and the delivery guy said we should keep them. He said, and I quote, "I really don't give a... (pause) I don't care! And that kid's an idiot. He shouldn't have told you nothin'. If one of those pizzas come back with even one bite taken out of it, I'm charging you for all of them!" He then hung up on me.



The same delivery guy returned with the correct order. He apologized profusely. I handed him the three untouched pizzas and he handed them back. I asked what he was doing and he told me, "My manager told me to get the pizzas from you, crush them while they're still in the boxes, and throw them in the garbage while you watched. That's just stupid, so take 'em." I thanked him, gave him a $20 tip, and that was it.



I haven't ordered from them in almost 2 years until tonight. I didn't deal with a manager tonight, but the food was as good, but not as good as it used to be. So, I'd say the the restaurant is a solid 4 star pizza joint as long as you don't have to deal with the manager. If you have a problem and get the manager I dealt with, expect a 0 star experience with a side of insults and aggravation.



Oh, yeah, and I'm guessing "chips" the reviewer is the owner or manager. If that review wasn't written like a very unstealthy business owner, I'm a monkey's uncle.

All I can say is -WOW-

I am not at all into cooking, so I eat out quite alot. Now, I have been to many, many restaurants and Barracos Crestwood restaurant takes the cake, literally and metaphorically.

Their new restaurant is full service with an amazing bar. Around this area there are not many nice bars or restaurants to go to and I have a feeling that Barracos Crestwood is the new "IT" spot. They have great food & drink specials and their bartenders can make any dring you can think of!!!!!

Their restaurant is pretty cool also!! The food portions are big and my mom is even planning to have my sisters baby shower in their new banquet room!!

So worth the trip!!

Picked up some pizza for a customer. Service was wonderful and so was the pizza. Really sweet sauce, if that's your favorite type of sauce