I went in to get a gel manicure and it was my first visit. The other Salon that I went to my nails lasted four weeks these did not even last one week. When I went back they ground my nails down so thin that it was painful to even touch anything. For the first time in 20 years I have no fingernails. They broke off and they are down to nothing. Then they tried to tell me that I had thin nail beds. I've never heard that my life. Overall bad experience
I've been in a few times and I must say this is the best experience I've ever had at a nail salon. Their staff is so friendly and really seem to care about their customers. Beverly Hills's gel manicures are the best!
I use to love this place and recommend it but now I will not. The last three times I went I was very disappointed. I requested the technician I always get and when I get there she is always busy(she is very good), but they give me some one who is not so good and act like they didn't understand my request. This happened 2 times and the last time I went they were under staffed. I agree that can happen but then don't give me the appointment. I called an hour before and they told me the time to come in. I had dinner reservations for after and was treating my aunt. I was not addressed until 15-20 minutes after and then told I could soak my feet. Nail salons are everywhere but unfortunately this is not one I would recommend. I was a very steady customer and I always brought people with me. I m giving it 2 stars because the girl that did my nails was very good, but customer service is not so good anymore.
Received a gift certificate for Christmas and wasn't going to use it based on the poor appearance and quality of the certificate itself. Very unprofessional and cheap so I figured the salon would probably be the same but my niece assured me that I would like completely polished and she was right. The atmosphere was modern and clean. Kathleen my technician was friendly, funny and did a wonderful job. The pedicure was really good but didn't include a scrub which surprised me but overall I enjoyed. I was offered coffee which I wanted until i was told they only have powered creamer yuck! Does anyone really like that stuff. After talking with the technician I appreciate the level of sanitation they follow. Will definitely return.
Love this salon! The staff are friendly and happy to chat during your service. It is relaxing with no tvs, loud pedi chairs, or staff chatting away. It's nice to have a place that doesn't do acrylic nails (no smell). Complimenatry glass of wine was nice also