Eddie Tourelle's Northpark Nissan
955 N Highway 190, Covington, LA 70433
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Took my Nissan to the dealership for an oil change. While they had my vehicle they had an accident damaging my vehicle. There was significant damage including rocker panel damage. This dealership is so unethical they tried to sell me a new vehicle making an aggressive profit on the situation they created. The GM Kendall is very unethical and does not appreciate a valued Nissan customer for the past 15 years. I will never purchase another Nissan due to Eddie Tourelle and their lack of ownership and caring.
I bought a Jeep Wrangler from the used car lot, and the transaction went smoothly and was given a fair price for my trade in. I bought the Jeep during the winter and when I test the A/C it was blowing cold air. However, when I turned on the AC for the first time on the first warm day of the year, it blew hot air! I contacted the salesman Buddy Chachere who was not helpful and ultimately ignored my correspondence. I brought my jeep to the shop to find out it does not even have an AC! I feel cheated that this was not disclosed to me when I purchased the car. I waited two weeks after Buddy neglected my correspondence to post this review.
Buyers beware!!! My salesman and finance manager JC were Awesome!!!!! However, the manager (Chris Brown)was a rude rude and discriminating man!! I waited over 3 hours for the finance manager. When my salesman asked him about my wait and why I didn't go before the customer that came in AFTER me, he replied..... Well she shouldn't be mad, they have perfect credit and I was testing a good deal! I should just get over it and wait!!!! Needless to say because my credit score wasn't 900, I wasn't good enough and neither was my money!!! If it hadn't been for the salesman and the great deal, I WOULD'VE WALKED OUT!!!!
The Sales Manager "Rick" is a raging buffoon! And I mean he raged and screamed at an employee inside the dealership in front of me and other customers. Swearing and carrying on like a fool. Then went into one of the offices and continued carrying on so loudly with obscenities that we had to take our kids outside to decide if we wanted to buy the car.
We got a good deal on our car and the salesman was nice. I've had some terrible bosses but this guy was of the reservation.