My first visit, so I asked the waitress questions. After being assured that I was ordering the spiciest dish they had, I received a fairly bland Hunan shrimp. It was also very lacking in shrimp. I had a few bites and was done. The waitress had the manager come by, eventually. She told me they make the dish with medium spice. Completely different than what the waitress said. As for the dish lacking shrimp, I was told it usually has more but they just scoop it out so it varies. They didn't offer to fix the dish, but did offer to make it better next time. So I paid for a meal that I ate less than ten percent of and left. There will definitely not be a next time for me. Definitely recommend avoiding this restaurant until they know what each other are doing. Maybe then they can make an informed recommeddation.
I think this place sucks. Have had better food treatment and selection at taco bell and better tasting
We used to be regulars. But no more! The restaurant has increasing gone down fast! On recent visits, we found the Golden Dragon in Covington to be poorly managed, with no regard to customer satisfaction or the simplest of common courtesy one would expect when dining out. In particular, there is a younger woman with glasses who is quite disrespectful, and has no idea how to treat customers or the personality to do so. The restaurant is dirty with mold and grime on the tables, chairs, walls and floors. I would hate to see the non-public areas. The workers never wear hair nets or gloves, and violate so many public safety and health mandates. They really should be investigated. The self-serve ice cream bar is a total mess with no attention to it's upkeep or cleanliness. The owners allow their young boy to disrupt patrons and play in the food and at occupied tables. Even as regulars, in recent times, our requests were often ignored and we were treated rudely. We know many who no longer will eat there for many of the same reasons. The place rarely has more than a handful of people even at the peak of dinner. On a recent dinner evening, we were the only patrons there. How sad to see a once great restaurant that was always crowded go down in quality at every level. One would think the owners would be taking note of this decline and be doing something to correct the many problems. Surely their cash flow and tips have declined as a result of their negligence and decline in standards. There are many other restaurants with better food, better service, and a better dining experience. The owners and workers of Golden Dragon in Covington don't deserve our business anymore. Surely they can't stay in business long if this decline continues to be allowed.
Great staff! The food is always wonderful and comes with pleasant service too! I highly recommend this restaurant if you're looking for great Chinese food :)