What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
705 Deerfield RdLebanon, OH 45036
From Business: Sam Smith & Son Inc, located in Lebanon, OH, has been proudly serving Warren and Butler counties since 1941. Servicing commercial and residential customers, we do…
2816 Spring Grove AveCincinnati, OH 45225
From Business: D & R Radiator Service specializes in industrial radiator& heat exchanger repair. We service most any type of heat transfer device. We frequently service tractor-…
Serving the Covington Area.
I want to thank John, Bryan, and the Maaco crew for doing an excellent job on my 2000 F-150 XL. They aim to please the customer. My truck looks grea…
4411 Alexandria PikeCold Spring, KY 41076
From Business: Campbell County Auto Body is a family-owned and locally operated auto body repair shop offering quality services for more than 29 years. Located in Cold Spring, K…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I am definitely not happy with the last couple trips to this establishment.This last visit pissed me off and lead me to write this review. My mother dropped her car off to get an oil change and she thought her brakes were bad. He told her that she had no brakes in the back and also told her she needed rotors and brake pads in the front and told her it would cost her $45 for the oil change which Is understandable because her car takes synthetic oil, so whatever. BUT after he told her $600!!!! For her brakes i told her to tell him she would get the brakes done when she could afford them. When she brought the car home i took it to a buddies house to do them myself. When i went to change them i became extremely pissed off. Not only were her brakes completely fine so were the rotors. There was nothing wrong with either. He 100% tried to take advantage of her. Needless to say we will not be returning to this establishment, this is a WARNING to watch what you are being charged and get a second opinion. BEWARE.
Over the past 3 years, Kelleys has replaced leather seats, carpet and convertible tops on 3 collector jaguars of mine. The workmanship is excellent, yet reasonably priced. Phil's knowledge, drive and attention to detail make this a great shop. Mel
I was at Kelly's recently (December 2016) and Phil is the same hard -charging customer- pleasing guy as I reported on YELP back in 2014.
I called Quality Tire after calling several places looking for a decent price on some used tires. I'm a single mom so i couldn't afford some of the outrageous prices some places wanted for used tires, and some other places were just so rude when I called that it was ridiculous. The man I spoke to on the phone was incredibly nice and even though I showed up later then he asked me too because I was running behind, he was still kind when we showed up. They got us straight, informed me of what he was doing and everything. When he was finished he pulled my van out for me and when we checked out the price was exactly what he quoted me on the phone. My van drove so much smoother and safer for my kids. I would definitely recommend them to anyone looking for a good, friendly place to get some tires!!
whats the new number to this place ?
Thank you Thank you Everyone was so nice and helpful
Very uncomfortable interaction. Was told " You probably hit something!" "Just leave and get out of here!" I went to Quality Tires to replace two of my tires because the treading was getting bad. I wanted to wait until December before I Invested money into all new tires. Used tires were my solution. The service was fair when I went, after I got there 3 other cars came right after so I didn't get speedy service like other reviews I read. No big deal. Today is 7 days after I purchased the tires and last night the front right blew out while I was on the highway driving in the rain. I had a spare, my boyfriend went to change it and couldn't get the nut off the tire because it was TOO tight. The nuts and bolts on my back tires loosened with minimum effort but the front two would budge with extreme. We had to spend $70 for a tow trunk company to come out and get it off because we needed a heavier duty lug ranch and tool bar. Tow trunk man also struggled to get tire off, and discovered a bolt was stripped from being over tightened. Today I went back to Quality Tire, explained what happened and was informed by a man out front that they had a 30 warranty and could replace my tires that blew out. He was very friendly. Still out $70 dollars but i'll take it. After he finished, he told me to take my receipt inside and show another man to finish the process. When I went inside, a man without greeting me rambled off a price. "I'm getting a replacement." I told him. He froze, started at me angrily and yelled at the man outside, who had just put my tire on. " Why didn't you tell me this was an replacement?" Then they started arguing, while I'm standing there timid, uncomfortable, WISHING I was out of that place! "What do you want me to do?" I asked finally interrupting the heated argument. The man at the front desk threw the paper receipt and started to move away from the desk. "Do I get a receipt for this one?" I asked.He continued to walk away and yelled "you probably hit something!" "Just leave and get out of here!" WOW!!!!! He completely talked to me like I wasn't human and didn't deserve respect. He was aggressive, didn't make eye contact and honestly was too afraid to respond. I don't know if he felt like my female gender and NKU sweatshirt implied that it was okay to disrespect me without repercussions, but he did. VERY VERY uncomfortable experience. I had to go through crap because they put the nuts back on my tires too tight and he yelled at ME! I believe you should avoid this tire shop and somewhere else where there is a standard in place and procedure on how to deal with customers.Grown men, have no excuse for not checking their feelings and dealing with their anger. I shouldn't have felt his lash. Waving me away with his hand and then "yelling at me to "just leave" is disrespectful and demeaning. I love supporting local business. It hurts my feelings that there is no one above him that I can inform. He needs training in customer service before he interacts with another customer. Please don't take the risk and go here.
I had a boat cover that was damaged in a trip back from the lake (Norris) two seams completely ripped through. He repaired them while I waited. He also repaired (re-stitched) around the entire cover. I was waiting for a pretty big bill (since it took about 2 hrs) and was very surprised when the bill was very reasonable. I would recommend them to a friend in a heartbeat.
The folks at Madison Tire have done alot of work on my 1997 Acura.I have always been very happy with the repairs and cost of repairs.They are VERY HONEST people at Madison Tire, each and every one of them.I HIGHLY RECOMMEND them to anyone who needs an honest mechanic or in need of tires.They go above and beyond the call..:)
I went to Madison tire to get a 2 tires, they told me to either put them both on the front or both on the back, so i did and they went balled and wires started showing in less than two weeks so i called and Terri (owner) said they would replace them free of charge, they just didnt have any in and they would have some in friday, so i called friday still no tires told me to call back monday, so i did and they never answered, so i went up to the shop and the lady said she didn't have any and gave me a story of how the delivery guy stopped coming but to call back wednesday, so of course i did. Another sob story of WHY they still do not have tires and told me they would get them in the next day, so i called thursday and it just so happen they didn't get tires in. WHAT A SURPRISE After 5 days of me calling and a week of waiting, i simply asked for my money back so i could go elsewhere, she told me to call back in an hour because she was busy, when i called back Terri answered and i told him Sherri told me to call back in a hour, i heard him tell her and then all i hear is her ranting & raving in the background how i expect them to refund my money. So He asked me to re-explain everything so i did (while Sherri was still yelling and going off in the background, professional right??) and he tried to blame it on different things and said it wasn't their fault. The fact is HE specifically told me on the phone he would replace them, and SHE told me what days and it was all LIES, so i nicely asked for my money back, and that's when they got rude. He told me i needed to bring my car up so they could see it because he cant do anything over the phone. Well if he cant do anything over the phone why did he tell me he would replace tires free of charge OVER THE PHONE??These people are very unprofessional & rude, they lie about what they say they will do for you. Customer Satisfaction means nothing to them, since they got so snotty & rude about me asking for $50 dollars back then they clearly need it more than i do. I can't see their business being successful if they keep running it like this. If there was a negative 3 stars up there, i would of gave it to them, i completely agree with the other review on here... TAKE YOUR BUSINESS ELSEWHERE.... i know i wont be going back to them ever again, and neither will my friends or family, nor will i refer anyone to them.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.