Horrible place. Especially the manager Roger (black guy with glasses). Very unprofessional and rude. Then to top it off how do u forget all 4 nuggets in all 4 happy meals. Smh. They really need to do something about this place.
this place is so nasty never eat here and this is why......1. the food was cold2. when asked to replace the food i watched thee employees pass the meat from my sandwhich to another employee and pass it out through drive thru!3. i then asked for my money back and they (ED) refused to do so4. i then asked him to call whoever was above him and ask them to refund my food at 8pm i didnt hear anything back till 10pm5. we took the sandwhiches after standing there for an hour waiting on the call back and because we are an hour away they want us to bring the food back so that they replace our money??!!! 6. the manager on shift told me flat out that they microwave all their food?????!!!!! WHAT HAPPENED TO FLAME BROILED??????7.my way????? when???? i never got it form here
Literally every time I go here, I leave unhappy. Rather the service is slow, or the people are rude. The store is a mess. And as bad as it is, you would think it can't get any worse, it does. My order has never been correct. Rather it's the food being stale or cold, they don't the cheese on my CHEESEBURGER or forget my fries or put condiments on the sandwich I specifically asked not for. I live in Latonia, but if I'm craving some Mickey D's, I drive to the one in Ft. Wright.
so i called them and asked what type of sandwhiches they have cause some burger places have them and they got really bad for some reason. then i aksed what burgers they have and they also got mad and the lady started to yell at me for no reason and hung up. then i called again cause i wanted burgers and they said they reported me to the police????? so i was a bit of confused and the same lady kept yelling at me cause i asked for a burger. to the burger king headquarters: fire that bitch
I spent almost 30 minutes in the drive thru line waiting for my food. Finally I got my food only to find that the fries were over salted and soggy and the hamburger was way over cooked and looked as if it has been sitting around. They have always had problems with the speed of service but the food was normally good but this time has made sure that I will not be going back to this location ever.
I went into the Latonia McDonalds restaurant Wednesday night, and it was a shambles. Absolutely the worst performance I've ever seen at a McDonalds restaurant in my 54 years. No table was bussed, the floor was filthy, only one register was able to be worked and the person on it was too busy filling orders to take new ones, one couple had waited nine minutes on.a sandwich... The sweet tea dispenser remained empty the entire time we were there. And so the line remained, food was slow, service abysmal. When I asked Danielle, shift leader, is she had all the help she needed, she didn't seem to think anything was wrong and told me that perhaps I should visit another McDonalds instead. Really? That's the words of a manager? One thing I s for sure, there aren't enough internet review sites available to write the truth about this operation!
Great food with a great and very friendly staff. Great place to have one of America's greatest Burger's!!!
ABSOLUTELY HORRIBLE! I ate at this location for the first time 2 weeks ago and I was disgusted! Let me first say that I love McDonalds and I go 5 days a week for a Diet Coke in the morning! I've been to McDonalds all over the world (Europe included). Of all of the McDonalds I've ever been to, this is by far the worst. I had my two daughters with me and we were waiting to order in the dining room on a Friday evening. The staff were so concerned about the drive thru that it took about 7 minutes for them to even address us. It took another 6 minutes or so for us to be served and of course our order was incorrect.There was a young woman working drive thru who kept yelling and was so loud and so rude! I also was lucky enough to see her eating food in the drive thru and LICKING HER FINGERS! This happened right there in front of the whole place! She would then gather food and wait on customers! We saw her licking her fingers at least 3 different times! She also had a finger in her ear at one point! Yuck!This place was so dirty! There were gnats and flies all over the place! It really looked as though it hadn't been cleaned in weeks! It was a horrible experience and I will not be back.