DO NOT PURCHASE A CAR FROM THEM IF YOU ASK ME THEY ARE VERY FRAUDULENT AND I WANT MY MONEY BACK OR I AM TAKING THEM TO COURT!!!
9101 Dr M L King Jr AveCovington, GA 30014
From Business: Covington Ford Mercury Inc. is a dealer of Ford vehicles in the Covington area. Based in Covington, Ga., the company offers a complete line of new Ford cars, truc…
VERY GOOD THEY TAKE THE TIME AND PUT THE INFORMATION GOOD FACEBOOK IS GOOD ASKING A LOT OF QUESTION AND DONT NO WHY I GOT TO KEEP GOING WITH IT
My sales person was Charles McBryde, accompanied by his sales manager Barry Silk...and I'm calling the two out by name because they both lied to my face, which is extremely disrespectful.I went into the dealership around 1700 hrs on Monday, Feb. 16, 2015. Spoke with Charles and gave him all of my information, which was entered into the computer. It was raining heavily at closing time (1900 hrs), so we left, and I was told by Charles that with my down payment, we could definitely finance the car I was interested in. I left, hopeful that his statement was true. He assured me in a text later that evening, "You will be fine."The next morning by 1000 hours, I had not heard anything, so I texted to see what was going on. Charles responded that he just returned from a test drive, so I patiently waited three hours until 1325 hours, and finally heard back from him at 1352 that they needed 20% down ($3,500) instead of the $1,000 that we agreed on the evening prior. I texted him 4 times that afternoon and heard NOTHING, only to be told by his receptionist that he left early...and I didn't hear a thing!So, on Wednesday, Feb. 18, 2015...I didn't hear anything from Charles, so I texted at 1154 hours, and it took an hour and a half for him to text back and tell me to call Barry, his manager. I obliged, & Barry gave me his word on the phone that I could finance the car if I could come up with $2,000 down...which is double the initial agreement. I texted Charles 3 times to try to get more info...of course, with no response.So today, Thursday, Feb. 19, 2015 at 1004 hours, I got a text from Charles saying I was approved for the car. I immediately responded and asked for the sale price, monthly payment price, & interest rate...didn't hear a word. I called Barry at 1307 hours today, to be told that I had to put $2,200 down at delivery, & pay extra $500 two times to satisfy the down payment amount.These guys are crooks, liars, & have no clue how to be respectful, honorable men. Do NOT visit this store!!! These two have zero sense of what integrity means...
Crappy service. Ask for 2 months worth of pay stubs and when I bring it in and they turn you down because u haven't been at your job forn2 months and your pervious Job that long. When you tell them you haven't lived in the state that long all they can say is u have a co signer when I said no I don't want anyone to co sign she turns around and asked my mom if she would do it after I done said no one is co signing for me. I'm an independent person. Screw that place.
Terrible business. Absolutely no customer service. Once you sign the contract your screwed. they know they're cars are junk. Do Not Do Business With These People!!!!!!
Good people there. Bought my trucks, cars, and motorcycle there. They will work with you as long as you keep them informed.
The salespeople were very patient and knowledgeable. Great experience.