Joani has been fixing my hair since I was 17 now 49 . She is awesome she's been taking care of the whole family .One summer I used sun in it turned my hair orange she was able to fix it ,she's excellent with color and always cuts and styles as I like ,no appointment needed,The rest of the staff is great to they will take care of you go see Joani at Design Clips
I have been going to Joani at Design Clips for 10 years. She fixed the awful things that the colorist before her did and I will never go to anyone else. All of the stylists are great. My children and husband go here too. I love not having to set an appointment and everyone is always very helpful.
Don't waste your time or money at this salon. I had the worst experience and can't say enough bad things about it. Nadine was the stylist I saw and she was rude and unprofessional. She went up $60 from the price she quoted me on the phone but since I was already there and didn't feel like calling or driving around I decided to give her a chance. That was a huge mistake. She stopped less than halfway through and started working on some other lady's weave so I was waiting for over an hour for her to finish some other customer. Keep in mind I had an appointment. Then when she finished and I paid she threatened to cut my hair off just because I paid for some of it with a Groupon. My twists started falling out and unraveling within a few days. I would have been better off letting a child style my hair than Nadine with the poor quality she did. I felt it was my obligation to warn anyone to steer clear of this establishment.
This is the only salon I trust. They do it right every time!
I tried this salon when I first moved to the area for college because it looked cute and upscale enough, and the staff seemed friendly and professional. I needed to trim my long hair and wanted my highlights touched up too. The haircut itself was ok. The coloring on the other hand was awful! I tried to warn my stylist that my blonde hair can pull brassy. Still, she seemed more interested in doing what she wanted to my hair instead of what I asked for. Instead of natural-looking, blended highlights, I got edgy chunks of yellow highlights that turned my hair overall a bright, hay color. Furthermore, the highlights were pretty sloppy looking. As soon as my stylist finished my hair, it already looked like it had 4 weeks of grow-out. I had to come back the next day to get some toner on the color (which they had the gall to make me pay for). The toner basically returned by hair to its original blonde shade, but I had to wait until I got back to my salon at home over the holidays to get the bleeding and grow-out fixed. Expensive and embarrassing mistake. Never again!All that being said however, I do enjoy their spa services! I believe Charmed has two licensed aestheticians (apart from the hair stylists). They do a great job with waxes. Plus, if I'm going to pay for a waxing service, I feel more comfortable going to an aesthetician than a women with a hot pot of wax in the back of a strip mall nail salon. Everything looks clean and sanitary at Charmed. Plus, for the about the same price, these aestheticians will spend 20 minutes shaping your eyebrows with professional products.
0 STARS.. PUT 1 BECAUSE THEY SAID I HAD TO RATE... I had a horrible experience here. A girl named Lowell agreed to do my daughter's BOX braids for $90 and did a disgusting job. I guess that's what i get for trusting a parlor inside Walmart to do hair. She did not complete her job but i did pay for the service. Only because I was told to complete it at home because they were not equipped with the tools needed to finish the job. I only agreed because her hair was in a ponytail and i could not see it down. Once home and braids were taken out of high ponytail it was a disaster!!! I did what i was told to do to finish the job i paid her for and it still did not work! After calling back to ask if there was something she could advise me to do or if i could come back to resolve the problem she told me ''oh well you left and agreed to fix it''. VERY UNPROFESSIONAL!!! So i advise if you are reading this i recommend you to have a recommendation for a particular stylist if you choose to use their services.
Used a gift certificate. Nice experience. Seemed upscale but it wasn't as expensive as I would have thought.