Had a Maytag Fridge go out. It was an emergency as the food would spoil. Called at 1pm and they came out by 4pm. They were willing to overnight a part in if needed (thought it was the compressor). We recently had a fire and this is our only working fridge. Turned out it was a relay that shorted - a fairly major item. Only cost $200 - parts and labor. No charge for the service call. Totally awesome. Would use again in a minute.