Worst place to buy a car. You will be sorry!! They add extras on the [price without your knowledge you never get anything close to what is advertised.BEWARE!!!
This is a Huge RIP OFF!!! These cars are JUNK!! Way over priced!! They will Add things on to the total without your knowledge. BEWARE!!!
These cars are way overpriced. The sales people will add extra warranties on to your bill. Where there is a problem they are very rude! They will not fix any problem that is their fault. Shop around Don't get ripped off by any Edwards Dealer!
These cars are way overpriced. The sales people will add extra warranties on to your bill. Where there is a problem they are very rude! They will not fix any problem that is their fault. Shop around Don't get ripped off by any Edwards Dealer! By the way the BBB rating is a lie the BBB did not give them any rating. Fraud!!!
service and parts are just as bad as sales, they all lie, wont return phone calls and act like they just don't care.
I will say this was the best car buying I have ever had in all my car purchases. I worked along side both Kyle and Aaron Mckinnley and these two were very thorough in every aspect of the purchase. These guys went above and beyond for me. The rest of the staff from service all the way up to Ron in fiancé were just as amazing!!! I will be referring all my family and my friends to lake manawa Kia / Nissan.J. Nichols
I went to Edwards in search of a SUV new or used but mainly wanted a Jeep Patriot. They had one used but listed it wrong on their website. They listed it with an automatic but it was a manual. I did however want a manual which fit perfectly. So when I went in and told them they dropped 800 dollars off the price for their error. However the price was still way over Kelly Blue Book or NADA. I constantly talked to their managers to go to NADA but they would not budge at all telling me that their at a 200 dollar loss already. So that day I left. The next trip I went to Edwards they had a 5000 "factory" dollar rebate listed on their site. I called Edwards and spoke to the manager and he told me this was true. I was sold, I went straight there and test drove the outlander sport and really liked it. Then we crunched figures and the figures were 4500 dollars over the listed price. I asked about the rebate and the manager then told me the website was wrong and would not honor the listed price or rebate (False advertising if you ask me). So I left then again. Finally I went back for another shot at the Jeep. There I spoke to Chrissy Hogan which is the best sales person there. She did everything she could to help out and made this trip a lot better. I bought the Patriot at a agreeable price. The only plus side about Edwards is the saleswoman that I spoke to. She had all the knowledge and was the friendlies out of everyone. I plan to not ever buy a car from Edwards due to how they treat customers and lie. However I would buy a car again from Chrissy Hogan if she is there or from her at any other dealer in the future. The only other thing that really bit the wallet was not telling me my vehicle had only one key after I signed the paperwork. So I ended up spending over 250 dollars for a new key.
I had excellent service from Eddie Greeno who would not even let us test drive cars we wouldn't be able to get financed for. He showed us our options that fit into our budget. He worked non stop to get us into the car that day. I highly suggest Eddie!!!!
The sales people here are terrible. Not professional and act like they could care less if they sell you a car or not. I was told several times they would contact me and never did. At one point the guy actually said " look man, you tell me if i should call you back or not". This place is a joke STAY AWAY, you have been warned.
Be very careful. Sales person tried to sell me a car with hail damage. We got the car we wanted but needed scratched taken care of, the sales person would not return phone calls, the sales manager would not return phone calls then finally had to call an owner to get the repair done - on a NEW CAR! If it's service your looking for, go some where other than Edwards Mitsubishi !