Needed a simple tune adjustment on my already excellent tune. Cycle Dynamics managed to delete my tune and not tell me so that when I showed up to pick the bike up they could charge me their full rate. Quote from the owner John Harter "we knew you would cancel the service and we already had too much work in it to lose money on it” So simply stated they decided not to inform me of an issue with my bike and decided to do work on it so they could charge me the standard rate of their awful service. Complete disregard for customer. Only in business for the quick dollar. Would not recommend to my worst enemy.