I've been going here for over 5 years. I'm always very pleased with the staff and services that I received. Make sure to ask for Kim. She is like the Rembrandt in nail design. But, you can't go wrong with whoever does your nail. I highly recommend everyone to check out this nail shop!!!!
I went to this nail saloon as a kid and have continued when I moved back to my home town. The service is truly a hit or miss.. mainly miss. I always tip exremely well but they still rush through the job. One woman even nipped my skin because she was in a hurry and not paying attention. This last month alone, I have been in there every week if not twice a week because my full set is constantly breaking. This past week alone I have been at the saloon three times with broken nails. When I came in for the third time, I wasn't even acknowledged for five to ten minutes even though there were two open nail techs while the third was trying on new boots. DO NOT WAX YOUR EYEBROWS HERE! A woman hacked my eyebrows off a month and a half ago and I'm still growing them back. If you're looking for quality, value, or customer service I do not recommend pretty nails.
My daughter and I always go once a month for 6+ years and they are great.They always remember us and our names.On average pedicures last at least a month.5 STARS!
This was the absolute worst service I have ever gotten anywhere. Ive been coming here for about a year and I rarely have had a good experience honestly but I kept coming back because it was never "that bad", but this is it for me. The woman doing my nails never even acknowledged me, cut me multiple times with her drill, my nails were too short and when I told her they were too short she got mad at me. Needless to say, I'll be finding a new nail salon that has technicians that actually know how to do nails.
We are new owner. We took over Red Nails in late 2014 We do really good job at Red Nails. Stop by and give us a chance!! We are the best Nails salon in cottage grove
I have been trying to give them the benefit of the doubt, but I will no longer return. I call and make an appointment for my nails and I arrive with someone already in my place. Then she is doing 2-3 nails at the same time. They are too busy and over booked. The customer service and quality of work keeps going down each time I go. If I call to make an appointment then I expect to have my time respected and to have quality work done. I left this week with my appointment time disregarded, my nails too short, wrong color, and gel polish on my skin.
Snobs the lot of them! Just wanted more money! They can't do nails for nothing so save your money, time and dignity and go somewhere else. Money hungry snobs that will lie and whatever just so THEY get your money. Never felt safe in that place. Purses close ladies! !
I have given this place so many chances over the years but now I'm done with them. The owners Victor and Helen used to be awesome people, regular people you know. Then they had some terrible personal traumas happen to BOTH of them and they persevered through those together, always together. Then the day came when their business was all it could be. They were so busy it was insane! I had been there for them through all of it and I considered myself a friend. Boy was I wrong. They changed, Victor and Helen, they changed. First of all their best and most popular manicurist left to open his own salon. On the other side of town! They never recovered from that. Victor was doing my nails under 15 min! Yes, its the truth! They were coralling people in and out like cattle! Just for the money! I couldn't believe it. Everything and everyone in that salon suffered and they haven't recovered yet! I went back a few months ago to try again and it was just ok, not good just ok. They hired a young gal who was alright but nothing awesome. So I missed an appt I had made with Helen and I saw her a few days later . I called and made an appt with Helen over the phone and I was speaking with victor and at end of conversation he said very meanly that I'd better make that appt with helen or else! I couldn't believe it! I told him that I've seen her since then and he needed to mind his own business. I hung up. I got so angry i called him back, canceled my appt and told him him he was lucky I wasn't going to shut him down! But by the looks of how few people he had going in and out of salon he was doing that himself! Money changed them. Its sad because they WERE nice folks, not anymore though. So folks don't waste your time or money at Pretty Nails in cottage grove mn. I go to Woodbury now and they are fantastic folks!
Red Nails in Cottage Grove has had new owners since fall 2014. They remodeled and updated the whole salon. It's beautiful and the service is excellent. I love this place and the people. Most of all my nails always look perfect. When people ask me I always recommend Red Nails!!
My acrylics split in half the first day I got them