I've been going to this salon on and off for five years, but the service is very inconsistent. My first visit was wonderful and I was so pleased with my nails but on other visits the quality of service was less than desirable. Yesterday was the worst and my LAST time! I went in for a pedicure and it was not busy so was taken right away. The young girl that began working on my nails was very conscientious and pleasant. Within 10 minutes, she was sent to do a manicure and another technician took over my pedicure. She hurriedly put one coat of polish on my nails and walked off without a word, leaving a smear of red polish on the top of my foot! A third person came to clean up the smear on my foot (but only after asking) My cuticles were not cut (just pushed back) and my toenails were not trimmed and were left way too long and uneven. I didn't say a word because I don't like confrontation but took the red polish they used to the checkout and told Mike that I would touch up my nails at home, no problem. He told me it would be another $5.00 if I wanted the used bottle of polish! Hahaha! I had already overpaid by $4.00, (which he did not offer to give me my change), so I put the bottle on the counter and left!I drove about two miles, walked into another nail salon and was treated like a VALUED CUSTOMER! Cuticles were trimmed, nails filed and NEATLY painted! Sorry LUXURY NAILS, I've found a new home where customer matter!
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Service ok but work is horrible. Got a simple fill with gel nails. I have lost two nails and polish has peeled off. Never again!!!!
Wait is long and unnecessary. ..they will stop doing your nails start someone else while you wait some more, then come back to finish yours...nails were different lengths, some nails had round corner and square on SAME nail! Absolutely not returning to this salon
@ANDY from luxury nail....i know u creat a fake fb and reivew bad for my shop and review 5 star for ur self...just let u know stop do lowclass like that...everyone really smart they would know it and they come and told me about that hahaha....
My hand got cut that hurt really bad.hate it..
Yes, they are rude, can't do nails and lie and change prices as they please. They are nothing like the previous owners. I will never go back as long as they are there.
This is my second time getting serviced here and must say.....I love it!!!
Love the pedicure there,very sanitary....
This place is horrible. They don't even deserve 1 star!!! I went in specifically asking them to do a particular pedicure and they did not listen at all! Plus, they cut the size of my toe!!! I will never go back to this place.....They can not speak a word of English and DO NOT understand a word of English! Goodness sake, we live in America. At least learn our language!!!!
They treat you with respect.Andy has very talent with solar nails and the pedicure there is fantastic.