In mybook® Car Collection (edit)

Added to your car collection.
Removed from mybook!

We took this business out of your car collection.

PARTS SERVICE AND SO MUCH MORE

Business Description
Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.
Hours

Regular Hours

Services/Products
  • Alignments
  • Alternators
  • Batteries
  • Battery Test
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Windshield Wiper Replacement
Brands
AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
Payment method
master card, visa, amex, cash, check, diners club, discover
Neighborhood
Central City
Categories
Automobile Parts & Supplies, Automobile Accessories, Tire Dealers, Automobile Inspection Stations & Services, Automobile Diagnostic Service
Provided by

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Susan S.

03/07/2017

Overall

The worst place ever! Just went in for 2 new tires. Called first they said they weren't busy. Waited 3 1/2 hours. Told me I needed new ball bearings, brake pads and something else. Lies! I know because my sub had the front end looked at 2 weeks before. Told me they couldn't align my tires. I drove it off the place with the whole front end shimming. Awful! Dangerous! No way I could get on freeway to drive. Called manager he said to bring it back in. Wouldn't trust this company ever again. I heard bad things. But I know for sure now. Never again! Discount Tires has all my business!!

Bret P.

01/05/2017

Overall
Expertise
Selection
Service

Was told it would take 30 min, waited 45 min, watch 4 cars go before me that were after me. When I asked the problem they told me I am next and the stalls had been full. Worst service ever!

Priscilla C.

06/20/2015

Overall

Outstanding customer service!!! It was a Friday night one hour before closing and Andrew the assistant manager fixed my flat tire himself!! I cant thank him enough he made my day!!Will be keep Pep Boys in mind in the future!!!

Timothy D.

11/19/2014

Overall

Very bad experience. Went in for a basic tire install and alignment. They installed the tires at $10 per tire and $15 per tire to balance them. I also had them diagnose a rattle. I then got a phone call from them saying that my struts and CV Linkages were bad and that they weren't physically able to align my car and that is what was causing the rattle. They wanted to charge me $1,100 to repair those so I opted out of it, skeptical because they were pushing it and explaining that the parts were discounted so I should do it now. Upon taking it to another shop for a second look, they were able to align the car no problem and said the rattle was a bat Cat Converter... will never go to Pep Boys for any vehicle service again. They will lie to you and push you to replace items that do not need replacing.

jill.bonvillain

06/28/2013

Overall
Oil Change

If you're going to go here be prepared to spend hours there or have someone pick you up even if you do as they suggest & schedule an appt. I went here twice yesterday first time I was told it would be at least 4 hours unless I scheduled an appt which couldn't be scheduled for the same day but they had more techs coming in later so I asked what time they closed & was told 9pm so I went back at about 7pm again asked for an oil change only to be told they wouldn't be able to touch that today. I scheduled appt for the next day at 1pm I showed up 20 mins early & they still didn't so so much as move my car until about 2:30!!! I was finally out of there by 3pm!!!! I'm just trying to understand the reasoning behind their appt scheduling if you're still going to have to be there waiting for service for several hours!!! Very frustrated with the wait time at this place!!!

busyguy

09/10/2011

Overall
mechanic (Roman B Perez) who ...

mechanic (Roman B Perez) who did the oil change must have some serious mental issues.



1: Drivers seat slashed

2: oil cap not put back on

3: small, worthless tool set missing

We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback