Wonderful service. Always greeted with a smile. I love their Happy family on the menu. If food is not to your satisfaction they will make it right, with no fuss.
It was horrible. And got food that was deliver and your manager won't give us money back and it was a horrible and we order again
Very very low quality chicken. I have a picture here for a example. All i did was cut it in half, they all looked that way. Very gross, couldn't even eat it. Complete waste of money.
Good service. Good food. One of the family's favorite oriental restaurants. We really like the Panda Egg Rolls which are a specialty they make. My favorite is the the Chicken or Shrimp Curry.
My experience last night was very disgusting. The catfish was so cold that you couldn't eat it. The fried rice wasn't done it was gross.It tasted very old. The peeled shrimp was so old & mushy and very nasty it was starting to smell. My tea was horrible and sent it back. My son needed to use the restroom ,& i had to unplugged myself. My waiter wasn't even good so i didn't even leave a tip. When i told management about our experience he told me next time i come in i can have Free Steak. I said no Thank you & left.
This place is simply the worst customer service I have ever experienced. My husband and I went with our kids ( ages 2-6). Nobody sat us even though it says to wait to be seated. We waited standing up for 30 mins. When we finally sat ourselves , our order was not taken until another 30 mins. We placed the order and waited another hour only for the order to be wrong. Complaining was useless as the owner said they had just remodeled and were busy. The only remodeling done to this place was they tore out the carpeting. It was the worst experience. We left with all our kids at 9:30 on a regular week day and hungry. Had to go eat last minute and find something opened. We are never going back.
I was told that my order would be returned. This is not the first time that they have messed up an order or left an item off. This was me trying to give them another chance, but again, they messed up. Driver said he had been calling over 30 minutes which was incorrect (more like 16 to be exact) and there specific instructions on where/how to deliver. Wont be trying this business out again.
I went for the lunch buffet today. Everything was cold except the egg drop soup. The fruit is mostly out of the can... gross!! There are better places to eat. I won't be going back
I feel the food is good but when I call an order in and they tell me 30 minutes that's what it should be not over an hour.
Horrible service! We WERE steady customers, but one day our waitress completely neglected our table to the point where I had to flag down someone to get old plates taken and refills on water. It wasn't busy at all either! She just kept looking over us. So since I had dreadful service I didn't leave a tip. Which I feel is reasonable. She didn't deserve it at all. When we were leaving the restaurant I heard her ranting in Chinese and I had a feeling it was about us not leaving a tip. Anyway, we come today on September 17 at 4:30 (cause we like getting the steak after 4) and we end up with the same waitress! -.- She recognized us instantly cause as soon as she saw us she started speaking angrily and loud in Chinese to her boss. Obviously about us. And as predicted, the whole time we were there she avoided us! We had to flag down her boss to get refills. And we asked for two medium rare steaks from the man who makes the steaks and they were all dry so when we went back and asked for two more the man making the steaks gave us the "are you serious?" look. Like I was in shock! THAT'S YOUR JOB! Why be rude? When we said thank you to him he didn't even look up and acknowledge us. So when we were paying, the boss asks, "do you want to leave a tip for your waitress?" We looked right at her and said no. And the boss says, "but why this is a good restaurant?" We didn't even acknowledge that stupid question. Cause first of all it's rude to even ask if we want to leave a tip. And we didn't get acknowledged the whole time we were there so we didn't acknowledge him. Anyway, needless to say this restraunts service sucks and they EXPECT tips instead of actually earning it! DO NOT EAT HERE! Too many arrogant, obnoxious, entitled employees.